Technical Project Manager – Retail Data & AI Products

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking a Technical Project Manager – Retail Data & AI Products to join our growing team in Plano, TX.

This role will lead large-scale retail business data transformation initiatives, driving modernization of the data ecosystem using cloud and platform technologies (e.g., Azure, Google, Databricks, etc.).

Responsible for end-to-end program ownership, aligning business outcomes with data strategy, delivering scalable data platforms, and enabling advanced analytics, AI, and machine learning use cases across insurance operations.

The ideal candidate combines strong program leadership, data platform expertise, and executive stakeholder influence, with a focus on delivering measurable business impact.

Define and drive the enterprise data transformation vision and roadmap

Align data programs with business priorities

Establish governance frameworks for:

Data platforms

AI/ML initiatives

Enterprise data standards

Translate strategic goals into execution-ready program plans

Own end-to-end delivery of large-scale data programs (data platforms, lakes, pipelines, AI initiatives)

Define scope, timelines, dependencies, and success criteria

Cross-team coordination (engineering, analytics, business)

Risks, issues, and escalation pathways

Ensure delivery aligns with:

Data quality and governance standards

Maintain and evolve the enterprise data program roadmap

Align delivery to build vs. buy strategy and portfolio governance

Drive prioritization based on business value and ROI

Manage delivery tracking via Azure DevOps or similar platforms

Own program budgets, forecasts, and cost tracking

Ensure financial accountability and transparency

Apply FinOps principles for cloud cost optimization

Establish and report on program KPIs and value realization

Partner with senior business leaders to align outcomes and priorities

Deliver clear, concise executive-level communication and status reporting

Translate technical progress into business impact narratives

Influence cross-functional teams without direct authority

Collaborate with Data Engineering to define:

Data pipelines

Platform roadmaps

Ensure alignment with modern data ecosystems:

ETL/ELT pipelines

Streaming/batch architecture’s

Drive adoption of scalable, reusable data platform capabilities

Define program level:

Testing strategies

UAT frameworks

Quality standards

Ensure adherence to:

Data governance

Privacy and compliance

AI governance standards

Embed observability, monitoring, and data quality controls

Leverage AI tools (e.g., Copilot, AI-assisted development) to improve delivery efficiency

Support development of AI/ML-ready data platforms

Ensure responsible AI practices and governance compliance

Drive retrospectives and continuous improvement processes

Introducing scalable delivery frameworks, tools, and best practices

Improve operational efficiency across programs

Foster a culture of accountability, transparency, and innovation

Skills & Experience to be Successful:

Bachelor’s degree in computer science, Engineering, Business, or related field

8+ years of program management experience in data, analytics, or enterprise technology

Proven track record delivering complex, cross-functional data programs at scale

Strong understanding of:

Data platforms (data lakes, warehouses, pipelines)

Distributed systems and architecture principles

Agile / hybrid delivery models

Program management tools (e.g., Azure DevOps)

Exceptional stakeholder management and communication skills

Experience in Finance or Broking Insurance

Exposure to:

AI/ML platforms and workflows

PMP or equivalent certification

Data governance and compliance

Cloud cost optimization (FinOps)

Large-scale enterprise transformations

Strategic thinking with execution rigor

Cross-functional leadership and influence

Ability to translate ambiguity into structured execution plans

Executive communication and storytelling

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits.

Enrollment waiting periods or eligibility criteria may apply to certain benefits.

Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors").

Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role.

Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions.

Additional information regarding this policy can be found on our careers page.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.