Technical Project Manager – GenAI & Data Delivery
Key Skills for This Role
Full Job Posting
Project Planning & Execution
Develop and manage comprehensive project plans for GenAI and data-driven initiatives.
Coordinate cross-functional teams including data engineering, ML/AI engineers, data scientists, and business stakeholders .
Ensure timely delivery of project milestones, including model development, deployment, and integration.
GenAI & Use Case Delivery
Drive end-to-end delivery of Generative AI use cases (e.g., LLM-powered applications, document intelligence, chatbots, summarization tools).
Collaborate with technical teams on model selection, fine-tuning, prompt engineering, and evaluation frameworks .
Ensure alignment between GenAI solutions and business value realization.
Requirement & Stream Management
- Gather, track, and manage requirements across multiple AI/data workstreams.
- Translate business needs into actionable technical requirements for AI/ML teams.
- Ensure traceability from requirements to deployment and business outcomes.
Stakeholder Engagement & Reporting
Report directly to leadership (e.g., Data/AI Lead or Program Head) with regular updates.
Act as the primary liaison between business teams, AI/ML teams, and external vendors/partners .
Communicate project status, risks, dependencies, and AI-specific considerations (e.g., model performance, data readiness).
RAID & Risk Management
Maintain and manage RAID (Risks, Assumptions, Issues, Dependencies) logs.
Identify and mitigate risks related to AI model performance, data quality, compliance, and ethical AI usage .
Track budgets, forecast costs (including cloud/compute usage), and optimize resource allocation.
Governance & Compliance
Ensure adherence to responsible AI practices , data privacy regulations, and model governance standards.
Support implementation of AI lifecycle management (MLOps/LLMOps) frameworks.
Experience
7+ years of project management experience, with exposure to AI/ML or data-driven initiatives .
Proven experience managing GenAI, machine learning, or advanced analytics projects .
Experience in industries such as insurance, financial services, or healthcare is a plus.
Skills
- Strong understanding of Generative AI concepts (LLMs, prompt engineering, embeddings, RAG, fine-tuning) .
- Hands-on or working knowledge of leading GenAI platforms and tools such as: Anthropic (Claude) OpenAI (GPT models) Google (Gemini / Vertex AI) Microsoft (Azure OpenAI Service, Copilot) Amazon Web Services (Bedrock)
- Anthropic (Claude)
- OpenAI (GPT models)
- Google (Gemini / Vertex AI)
- Microsoft (Azure OpenAI Service, Copilot)
- Amazon Web Services (Bedrock)
- Familiarity with AI/ML development lifecycle, APIs, and cloud AI platforms .
- Proficiency in project management methodologies (Agile, Waterfall, or hybrid).
- Hands-on experience with tools like Jira, MS Project, Rally , or similar.
- Excellent communication, stakeholder management, and problem-solving skills.
Certifications (Preferred)
PMP or equivalent project management certification.
Certifications in AI/ML, Cloud (AWS, Azure, GCP), or Data Engineering are a plus
Education
Bachelor’s degree in Computer Science, Engineering, or a related field.
About EXL Service
Global data analytics, AI, and digital operations solutions company.
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