Technical Program Manager - Ranking AI

Responsibilities

• Establish and lead effective program teams to ensure alignment and achieve common objectives
• Work closely with engineering and business stakeholders to define program requirements, prioritize initiatives, and establish scope, including shaping the roadmap and long-term strategy for partner teams
• Create and implement communication strategies to proactively share program status, challenges, and risks with stakeholders
• Proactively manage cross-functional dependencies, risks, and changes by adjusting scope, schedule, and resources as needed to achieve optimal outcomes
• Collaborate with cross-functional teams to lead technical analysis, design, development, testing, implementation, and post-implementation phases
• Establish and monitor key metrics, quality benchmarks, and performance indicators to drive cross-functional execution of program deliverables
• Anticipate and assess complex, long-term, and critical infrastructure challenges in partnership with engineering leaders and stakeholders
• Shape product decisions to align with overarching company initiatives
• Lead internal and external process enhancements across teams and functions, streamlining workflows and minimizing manual efforts through automation

Minimum Qualifications

• Bachelor's degree in Computer Science, a related technical field, or equivalent experience
• 12+ years of experience in software engineering, systems engineering, hardware engineering, or technical product/program management
• Experience delivering technical programs or products from inception to delivery, with an understanding of user needs, gathering requirements, and defining scope
• Experience working self-sufficiently across multiple teams, demonstrating critical thinking and providing thought leadership
• Experience in communicating and collaborating with technical management teams to develop systems, solutions, and products
• Experience in organizational coordination and building work relationships across multidisciplinary teams and partners in different time zones
• Experience in analytical thinking and problem-solving for large-scale systems, such as cloud-scale storage systems

Preferred Qualifications

• Experience with capacity planning and resource optimization for AI workloads
• Experience with AI/ML infrastructure, ranking systems, or recommendation platforms
• Experience with distributed systems architecture and large-scale data processing
• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience leading programs across geographically distributed teams
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)

Compensation

• $199,000/year - $272,000/year; Country: US; Bonus eligible; Equity eligible

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