Technical Program Manager, Platform Services

About the role

Responsibilities

• Translate organizational priorities into executable roadmaps with measurable outcomes alongside Platform Services leadership and engineering managers.
• Lead cross-functional programs from definition and planning through delivery and adoption.
• Align teams on goals, milestones, dependencies, decisions, risks, and operating rhythms.
• Build roadmap reviews, status reporting, escalation paths, and success metrics to improve visibility and accountability.
• Identify systemic execution gaps and lead teams toward durable solutions.
• Influence stakeholders on trade-offs and keep strategic initiatives moving.
• Mentor others and improve program management practices across engineering.
• Drive monthly and quarterly business reviews, executive reporting, and cross-organizational communications.
• Partner with Product leadership to map product roadmaps into programs involving multiple engineering teams.
• Implement tracking frameworks, such as Gantt or single-source-of-truth models, that surface delivery risks in advance.

Required qualifications

• 7+ years in technical program management, engineering program management, or a related software, infrastructure, or platform role.
• 15+ years of technology-industry experience.
• Track record leading large, ambiguous, multi-team programs with significant dependencies and measurable impact.
• Technical fluency in architecture, trade-offs, delivery risks, and execution planning.
• Strength in program structure, decision-making, and complex problem-solving in evolving environments.
• Experience building senior-stakeholder alignment and improving communication, governance, and execution.
• Bias for action and root-cause problem-solving, including actively unblocking delivery.
• Exceptional written and verbal communication and ability to create executive summaries and trade-off matrices.
• Experience establishing objective metrics for program success.
• Bachelor’s degree in Engineering, Computer Science, or a related technical field, or equivalent practical experience.

Preferred qualifications

• Prior background as a software engineer, systems or delivery architect, or technical product manager is preferred.
• Experience with AI-assisted developer workflow tooling or agentic automation is preferred.

Compensation

• The compensation range stated for Canada is CAD 180,000–210,000 USD; the description does not specify the pay cadence.
• Compensation may depend on education, work experience, and certifications; some roles may include restricted stock units.

Benefits

• Benefits described include health, pharmacy, optical and dental care, paid time off, sick time, disability coverage, life insurance, and 401(k) contributions, subject to eligibility.

Workplace information

• The posting says some interviews or new-hire training sessions may be held in person at a global office; it does not specify the role’s regular workplace arrangement.