Technical Program Manager (Localization Operations)

Hiring for a client*

Location

• Remote (Continental US – Any Time Zone)
• Duration: Temporary Contract (Through End of Year, with strong possibility for extension into 2027)
• Begin : ASAP

Role Overview

Key Responsibilities

• Operational Coverage & Diagnostics: Monitor and maintain end-to-end localization pipelines across multiple channels. Identify root causes of operational disruptions, resolve technical blockers, and restore pipeline flow efficiently.
• Stakeholder & Decision Leadership: Manage relationships across cross-functional product, content, and engineering teams. Lead discussions, reconcile competing priorities, and drive decisive consensus when alignment or disagreements arise.
• Process Enhancement: Evaluate existing localization workflows, tool integrations, and automation pathways to optimize throughput and output quality.
• Program Tracking: Track channel deliverables, vendor performance metrics, and operational SLAs to ensure seamless execution throughout the contract period.

Required Qualifications

• Experience: 5+ years of experience as a Technical Program Manager specializing in global localization programs.
• Domain Expertise: Deep knowledge of end-to-end localization workflows, CAT tools, translation management systems (TMS), internationalization (i18n), and automated publishing pipelines.
• Technical Ops Acumen: Hands-on experience diagnosing, troubleshooting, and repairing complex localization architecture and operational breaks.
• Stakeholder Management: Proven track record of guiding cross-functional decision-making, navigating ambiguity, and resolving technical or operational disagreements across diverse stakeholders.
• Work Authorization: Must be based in the continental United States (flexible across any US time zone).

Preferred Qualifications

• Prior experience managing enterprise-scale cloud technical content or localization initiatives within tech organizations.
• Strong background in process automation and metric-driven operational management.