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Technical Program Manager

Sardine
Dubai, UAE
Full-time
Mid-Senior
Onsite
Discovered 3 weeks ago
Technical program managementEnterprise client implementationsProject planning and milestone trackingRACI and project governanceFintech, payments, fraud, risk, or complianceB2B SaaS

Full Job Posting

Who We Are

Sardine provides an agentic risk platform for fighting financial crime, including fraud prevention, AI-driven attack prevention, and fraud and AML operations automation.

Its platform uses a fraud consortium spanning more than 6 billion devices, 800 million consumers, and 3 million businesses.

Culture and Location

  • Sardine describes itself as a remote-first team with no required office; this role is listed as Remote - Dubai.
  • Remote work is flexible within the country of hire, and employees need to maintain a home base in that country.

About the Role

The role brings formal program-management governance, clear ownership, and predictable reporting to enterprise client delivery while maintaining startup pace.

The manager owns complex, multi-stakeholder integration plans and coordinates closely with clients and internal teams.

What You'll Be Doing

  • Own enterprise integration plans, milestones, deliverables, dependencies, and implementation timelines.
  • Be the client's trusted contact, communicate proactively, surface risks early, and understand client requirements.
  • Track client feature requests from intake through resolution with Engineering and Product.
  • Establish RACI and clear engagement responsibilities with the client project office.
  • Coordinate structured communication across Engineering, Product, Integrations, and clients; manage expectations proactively.
  • Keep deliverables and artifacts current, organized, and assigned to owners.
  • Build product fluency to advise on feature requests and report project health, slippage, root causes, risks, and capacity.

What You'll Need

  • Have 7 or more years of technical program or project management experience, including large enterprise implementations.
  • Have experience with enterprise governance, RACI, and milestone-based reporting, applying rigor appropriately to each client.
  • Fintech, payments, fraud, risk, or compliance experience is sought; B2B SaaS experience selling to enterprise clients is ideal.
  • Engage credibly with Engineering and Product about technical dependencies and tradeoffs to help unblock and prioritize.
  • Communicate technical status effectively to enterprise project offices and executive stakeholders.
  • Organize and manage multiple concurrent, high-stakes client engagements without dropping details.

Benefits

  • Compensation includes cash and equity; benefits also include early option exercise, flexible paid time off, and a year-end break.
  • Health, dental, vision, and retirement matching are specified for employees in the US and Canada.
  • Equipment and stipends include a MacBook Pro, home-office setup, meals, social meet-ups, health and wellness, and learning.

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