Technical Product Manager
Role Overview
The Technical Product Manager drives business process improvement, product development, and AI-enabled automation initiatives.
The role connects business stakeholders and technology teams to turn business challenges into scalable solutions and measurable value.
Key Skills for This Role
Full Job Posting
About Charger Logistics
Charger Logistics is an asset-based carrier focused on operational excellence, innovation, and customer satisfaction.
Role overview
The Technical Product Manager drives business process improvement, product development, and AI-enabled automation initiatives.
The role connects business stakeholders and technology teams to turn business challenges into scalable solutions and measurable value.
Key responsibilities
- Investigate operational challenges, identify root causes, and recommend data-driven solutions.
- Analyze workflows, processes, and systems for inefficiencies and improvement opportunities.
- Gather requirements and create business requirements, user stories, acceptance criteria, process flows, and functional specifications.
- Manage product backlogs, prioritize enhancements, and align delivery plans with business goals.
- Identify uses for AI, LLMs, intelligent document processing, and workflow automation.
- Collaborate with development, data, and QA teams across the software development lifecycle.
- Assess solution trade-offs in value, cost, feasibility, and risk.
- Coordinate UAT, validate business scenarios, and support implementation and change management.
- Define and assess KPIs and success metrics using operational data, user feedback, and performance indicators.
- Monitor AI solutions for accuracy, reliability, exceptions, and impact, ensuring validation and human oversight.
Requirements
- Requires 5+ years in product management, senior business analysis, or technology-driven process improvement.
- Requires critical thinking, analytical and problem-solving skills, and evidence-based recommendations.
- Requires experience in requirements analysis, process mapping, backlog management, and Agile/Scrum.
- Requires understanding of AI, LLMs, and workflow automation, including capabilities, limitations, and risks.
- Requires collaboration with business stakeholders, developers, QA teams, and technical leadership.
- SQL, Power BI, Jira, Confluence, APIs, EDI, or enterprise application familiarity is an asset.
- Requires communication, stakeholder management, and decision-making skills.
- Logistics or supply-chain experience is preferred.
Benefits
- Benefits include a healthcare package and career growth opportunities.
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