Technical Presales Manager

Company Description

Technical Sales Support

• Partner with the Sales Manager and channel partners to understand client business challenges and technical requirements.
• Conduct in-depth product demonstrations, technical presentations, and workshops for prospective clients and partners, both virtually and in-person.
• Translate complex technical features into clear business benefits and value propositions for various stakeholders.
• Address technical objections and provide expert answers to client questions during the sales cycle.

Rfp & Tender Response Management

• Lead the technical response for RFPs, RFQs, and tender submissions, ensuring all technical requirements are meticulously addressed and proposed solutions are comprehensive and accurate.
• Collaborate with sales, product, and legal teams to ensure technical proposals align with commercial terms and company capabilities.
• Develop detailed solution architectures, technical proposals, and scope of work documents.

Solution Design & Feasibility

• Collaborate with clients to define and document their technical requirements, acting as a bridge between sales and product/delivery teams.
• Develop solution architectures and proposals that demonstrate how our white-label products can integrate with existing client systems (e.g., ERPs like Oracle Fusion, internal applications).
• Perform technical feasibility assessments and provide accurate estimates for implementation effort and timeline.
• Ensure proposed solutions align with our "Scalable by Design" principle, prioritizing repeatable and standardized deployments.

Proof Of Concept (Poc) & Pilot Management

• Design, configure, and lead Proof of Concepts (PoCs) and pilot projects to showcase the product's capabilities and value in a client's specific environment.
• Work closely with clients during pilot phases to ensure success and gather feedback.

Content & Knowledge Management

• Develop and maintain pre-sales collateral, including demo scripts, technical presentations, FAQs, and competitive analysis materials.
• Stay up-to-date with product enhancements, industry trends, and competitive landscape, continuously enhancing your technical expertise.
• Contribute to our "Data-Driven Evolution" by providing feedback on market needs and product gaps to the product development team.

Partner Enablement

• Provide technical training and support to channel partners, enabling them to confidently position and demonstrate our solutions.
• Assist partners with their client engagements and technical queries.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Engineering, or a related technical field.
• 8+ years of experience in a pre-sales, solutions architect, or technical consultant role for enterprise software or SaaS solutions.
• Strong technical acumen with experience in enterprise application integration (EAI), APIs, cloud platforms, and data management.
• Proven experience demonstrating and positioning complex software solutions to diverse audiences.
• Familiarity with major ERP systems (e.g., Oracle Fusion, SAP, Microsoft Dynamics) and HRIS platforms is highly desirable.
• Exceptional presentation, communication, and interpersonal skills, with the ability to build rapport and trust with technical and non-technical stakeholders.
• Problem-solving mindset with the ability to quickly understand client needs and propose effective solutions.
• Ability to work independently and collaboratively in a fast-paced environment.
• Fluency in English is required; Arabic proficiency is a significant advantage.
• Willingness to travel across the GCC region as required.