Technical Operations Engineer

Position and team

Responsibilities

• Troubleshoot hardware, software, and networking issues with Linux command-line tools, telemetry, and shell scripting.
• Own reliability, performance, and operational readiness outcomes for assigned vehicles.
• Lead root cause analysis of field failures and drive corrective actions across design, process, and tooling.
• Work with Engineering teams on architecture feedback and system integration testing.
• Travel globally, up to 30%, to prepare vehicles, troubleshoot, execute missions, and oversee third-party contractors.
• Join on-call rotations and troubleshoot high-priority fleet incidents in real time.
• Create work instructions, process standards, and technical training for scalable operations.
• Maintain records and inventories and follow and improve safety and work standards.

Qualifications

• At least 2 years supporting complex embedded systems, robotics, or autonomous hardware in production or field settings.
• A bachelor’s degree in engineering or a related technical discipline is preferred.
• Independently interpret electrical schematics and mechanical drawings for repairs and modifications.
• Hands-on experience with CAN, RS-485, RS-232, SPI, I2C, and TCP/IP protocols.
• Comfortable with Linux and shell scripts for diagnostics; API experience is a plus.
• Clearly communicate technical failures to cross-functional partners and executive leadership.

Physical and schedule requirements

• Lift or move up to 30 lbs and perform bending, kneeling, and standing throughout a full shift.
• Work in confined spaces, at heights, and outdoors in variable weather, including heat, cold, and wind; use power tools with manual precision and visual acuity.
• Work around industrial materials and follow required PPE practices, including respirators and eye and ear protection as needed.
• Travel domestically and internationally up to 30%, including renting and operating motor vehicles.
• Participate in a 24/7 on-call rotation.

Work context

• The role supports vehicles across research and development, production, and global deployments in demanding maritime environments.

Benefits

• Benefits may vary or be adapted for roles based in Abu Dhabi in accordance with local labor standards and market practices.
• The company describes paid time off, holidays, sick leave, health coverage, equity grants, retirement savings, professional development reimbursement, and relocation support for eligible roles.