Technical Manager – DevSecOps Platform

Job Purpose

At Emirates, we believe in connecting the world, to and through, our global hub in Dubai; and in constantly innovating to ensure our customers ‘Fly Better’. Emirates Group IT thrives on the dynamic nature of technology. Being pioneers in aviation innovation, we're always at the forefront, pushing boundaries. We're on the lookout for exceptional IT professionals to fortify our position as leaders in the industry. Embark on a journey with the world’s largest international airline and become a vital part of our cutting-edge information and technology team as Technical Manager – DevSecOps Platform

Join our DevSecOps and Automation team as a key technologist driving DevSecOps and Automation practices at both the product and program levels in this pivotal role you will be instrumental in designing implementing and optimizing our DevOps strategies to enhance efficiency scalability and reliability across our technology landscape Your expertise will help us streamline operations reduce time to market and continuously improve our processes. If you are passionate about leveraging the latest DevOps tools and methodologies to drive innovation and excellence we invite you to apply to play a crucial role in shaping the future of our technology initiatives at Emirates Group.

As a Technical Manager – DevSecOps Platform, you will manage the technical lifecycle of the relevant technologies and services under the technical manager responsibilities. Design, engineer, plan, implement, operate and support each technology, ensuring they meet business requirements and comply with corporate policy and standards. Provide documented operational processes and procedures for 1st and 2nd level operational support groups, as well as act as a centre of excellence and 3rd level support for the respective technologies. Ensure the respective technologies have optimum capacity and availability to meet the existing and future needs of the business. Manage and minimize risks within the respective technologies.

In this role you will:

• Define KPI’s for the teams in line with departmental goals and objectives. Consistently meet or exceed agreed KPI’s. Ensure all communications, reports and updates are accurate and consistently delivered in a timely manner.
• Ensure technologies comply with corporate security policies and procedures and all audit observations, risks and/or exceptions are identified and positively managed. Ensure all security and other operating system patches are promptly identified, reviewed, and assessed for their impact on the relevant environment and accordingly implemented on the relevant technologies.
• Responsible for providing 3rd level support for the relevant technology environment to the Incident and the Problem Management teams ensuring efficient root cause analysis is provided and avoiding reoccurrence of incidents.
• Collaborate closely with all IT teams to deliver products and services that contribute to the organization growth.
• Responsible for setting clear and consistent performance objectives, implementing performance management and development plans to ensure standards of performance and productivity are achieved and maintained enabling a high-performance culture. Manage the technical expertise within the team so that resources are appropriately and effectively allocated. Assign suitably qualified resources to projects to support the ongoing IT work programme.
• Identify and develop needed products or services by creating Business Cases, conducting RFT’s and coordinating with various stakeholders inside IT as well as other departments.
• Develop and effectively manage the team and technology budgets. Manage total cost of ownership of products and services within the respective technologies ensuring costs are identified, defined and reported, to enable businesses to make informed financial decisions, positively contribute to the process of cost control and provide financial transparency.
• Work closely with teams responsible for vendor management and vendor contract negotiations, to ensure SLA’s are monitored and managed and contracts are seen to be value for money.
• Provide technical consultancy and guidance to the team members and technical manager of other technologies, enterprise architects, and project teams. Providing technical expertise to the enterprise architecture team for defining architecture strategy and standards and design the relevant technologies accordingly.
• Identify areas of improvement in existing technologies including end of life technology replacement and evaluation of new relevant technologies within the relevant environment in accordance with industry trends. Drive projects through assigned project managers.

Qualification

To be considered for the role, you must meet the below requirements:

• Degree in Computer Science, Information Technology, Engineering or a related discipline (12+3 or equivalent).
• 8+ years of technology experience in DevOps or DevSecOps environments.
• 5+ years leading DevSecOps adoption, with hands-on expertise in GitLab CI/CD, Argo CD, Wiz, SonarQube, Nexus Pro, Vault, Liquibase and Dynatrace.
• Proven experience defining SRE strategy and practices for critical services, including SLIs, SLOs, error budgets, incident management and full-stack observability.
• Deep expertise in Kubernetes platforms, including OpenShift, AWS EKS and Azure AKS.
• Strong knowledge of hybrid and multi-cloud architecture across AWS, Azure and GCP.
• Advanced skills in Infrastructure as Code, automation and Internal Developer Platforms with self-service tooling and standardised deployment patterns.
• Broad understanding of enterprise infrastructure: networking, operating systems, hypervisors, storage, backup, databases, security and mainframe.
• Working knowledge of AI-enabled engineering (MCP, agentic AI, prompt and context engineering, vector databases).
• Familiarity with ITIL processes, architecture governance and IT cost management.
• Relevant certifications (e.g. CKA/CKS, AWS, Azure or GCP professional level) are advantageous.

Leadership Role: Yes

Salary & benefits

Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That’s on top of transport benefits, life insurance, and more. Find out what it’s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers