Technical Manager and Architect, Customer Relations and Documents (CRDOC) Team
Role Overview
Service Management and Solution Development (30%)
Technical Architecture (25%)
Team Supervision (25%)
Project Management (10%)
Other Duties as Assigned (10%)
Key Skills for This Role
Full Job Posting
Position Summary
Service Management and Solution Development (30%)
Technical Architecture (25%)
Team Supervision (25%)
Project Management (10%)
Other Duties as Assigned (10%)
Minimum Qualifications
- Bachelor’s Degree or 4 years of a combination of comparable work experience, training, and/or education.
- Experience collaborating across a large organization to achieve shared goals and complete complex IT projects
- Proven experience building and maintaining professional working relationships
- Ability to produce accurate and reliable work within deadlines
- Demonstrated knowledge of application systems design, data modeling concepts, data analysis, and system administration.
- Supervisory or leadership experience
- Strong interpersonal skills and ability to communicate effectively, both verbally and in writing, with both technical and non-technical staff and with people from a diverse range of perspectives and backgrounds
- Ability to manage a workload that includes short and long-term projects, immediate problem-solving, and ongoing maintenance of code and documentation
- Ability to work in a fast-paced, production environment and to provide occasional evening and weekend support
- Ability to work with sensitive/confidential information and to handle such information as required by Federal, State, and OIT regulations/policies
Preferred Qualifications
- Experience with Technolutions Slate
- Experience with Hyland OnBase
- Experience with SQL , XML , and JSON
- Experience with HTML , CSS , and JavaScript
- Experience working in Higher Education
Key Cultural Competencies
Create an environment that acknowledges, encourages, and celebrates differences.
Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.
About Portland State University
Oregon's urban public research university in downtown Portland, serving about 19,700 students across 200+ degree programs.
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