Technical Learning & Development Senior Officer

Job Description

1. JOB DETAILS:

Position Title: Technical Learning & Development Senior Officer

Reports to: Head of Learning and Development

Division: Administration Department: Human Resource

2. JOB PURPOSE: Manage and oversee the specialized technical training and development programs for newly recruited technical trainees and existing staff, ensuring their effective skill acquisition and professional growth within the organization, in alignment with strategic HR objectives.

3. JOB DIMENSIONS:

Number of Staff Supervised Direct Reports

4. KEY ACCOUNTABILITIES: Description Technical Staff Training and Management

• Support in the planning and organization of technical learning/development and training programs for existing employees both overseas and locally, in-line with identified needs and skills gaps.

• Assist in related training material development in coordination with internal teams, and/or through engaging external subject matter experts.

• Oversee and manage development programs for newly recruited technical trainees from high school or technical diploma backgrounds, ensuring their effective training and progression into skilled roles within the organization.

• Monitor and report on technical trainee performance and attendance, coordinating with various educational institutions.

• Schedule technical training sessions, manage tests, and handle scholarship payments for trainees, coordinating closely with educational institutes.

• Manage daily counselling and disciplinary actions for technical trainees, collaborating with the Employee Relations Committee and Legal Department to resolve training, absence, and performance issues.

• Liaise with technical training institutes, on-the-job training coordinators, and line supervisors to design, plan, and review technical training programs, ensuring they meet the specific skills requirements of the organization.

• Collaborate with the Technical Learning & Development team and other departments to coordinate specialized technical training programs and procedures.

• Track and manage training-related expenses for technical programs, resolve discrepancies, and process training invoices through HRMS for timely payment.

• Organize and manage logistics for short-term technical training programs for managers and senior employees, both overseas and locally, including training fees, visas, travel arrangements, and accommodations.

• Plan and conduct in-house technical training sessions, negotiate with vendors, arrange necessary facilities such as training halls and materials, and handle all associated logistics.

Team Supervision

• Provide guidance and on the job training for junior colleagues and conduct knowledge sharing to facilitate achievement of team objectives and completion of tasks in an efficient manner which is consistent with operating procedures and policy.

Budgeting and Financial Performance

• Monitor the financial performance of a given area of activity versus budgets and ensure all activities are carried out in line with the approved guidelines while promptly reporting on any variances to management.

Policies, Systems, Processes & Procedures

• Provide inputs and implement policies, systems and procedure for the assigned team so that all relevant procedural/legislative requirements are fulfilled, while delivering a quality, cost-effective service.

Continuous Improvement

• Participat