Technical Lead Manager, Forward Deployed Engineering

As a Technical Lead Manager, you will lead a team of Forward Deployed Engineers delivering complex customer deployments to the Securiti AI platform within Veeam. You will own three key areas: your team’s growth and performance, delivery across a portfolio of enterprise accounts, and the customer experience from first deployment through scaled use. You will help your team turn complex data, security, privacy, and AI needs into clear technical outcomes. This is a hands-on technical leadership role. You will stay close to the work by reviewing architecture, guiding technical decisions, supporting escalations, and improving the patterns and tools your team uses to deliver. Your impact will come through strong people leadership, clear communication, and predictable execution across multiple accounts.

Manage and grow a team of Forward Deployed Engineers, including hiring, onboarding, coaching, performance, and career development

Own delivery across a portfolio of enterprise accounts, including planning, milestones, risks, timelines, and customer outcomes

Balance team workload and account assignments based on skills, capacity, customer needs, and growth opportunities

Set a clear operating rhythm for status updates, delivery tracking, risk management, and escalation before issues grow

Manage customer expectations with executive and technical stakeholders, keeping commitments and delivery aligned

Review solution architecture, guide complex technical decisions, and help resolve escalations

Support deployments across cloud, hybrid, and on-premises environments, including Kubernetes, containers, Linux, and cloud infrastructure

Set technical standards, reusable patterns, and playbooks that help the team deliver with quality and consistency

Champion AI-forward ways of working, including reusable tools and automation that improve team speed and quality

Partner with Sales Engineering, Account Executives, Product, Engineering, Customer Success, and Professional Services on pursuits, escalations, roadmap feedback, and customer delivery

Share field learnings with Product and Engineering to improve the platform and strengthen how the FDE organization operates

8–12+ years of experience in technical, customer-facing delivery roles, such as forward-deployed engineering, solutions engineering, platform engineering, or technical consulting

Experience managing engineers or technical delivery teams, including hiring, coaching, performance management, and career development

Strong program and delivery management skills, with experience managing multiple customer accounts, timelines, risks, and priorities at once

Strong communication skills, with the ability to set expectations and build trust with executives, business leaders, engineers, and internal teams

Technical depth in deployment and infrastructure, including Kubernetes, containers, Linux, cloud platforms, and hybrid environments

Ability to review technical architecture, understand systems and code, challenge assumptions, and help teams make strong technical decisions

Experience leading customer escalations with clarity, calm, and accountability

Experience using AI-native tools, automation, and modern engineering workflows to improve delivery and team effectiveness

Working knowledge of data security, privacy, governance, or regulatory topics across enterprise environments

A high-ownership mindset, with the ability to build trust, create structure, and drive outcomes across people, programs, and customers

Experience with DSPM, CSPM, DLP, data governance, privacy platforms, or related security domains

Experience leading forward-deployed, professional services, solutions delivery, or technical consulting teams at enterprise scale

Familiarity with regulatory frameworks such as GDPR, SOC 2, or ISO 27001, especially across multiple geographies

Experience using delivery or project management tools to track multi-account programs

Experience working in fast-paced, high-growth, geographically distributed teams

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What you'll get

Unlimited paid time off, 12 paid holidays including 4 global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

Paid parental leave: 8 weeks for all parents, 16 weeks for birthing parents

Medical, dental, and vision coverage starting on your first day

Mental health support, therapy sessions, and digital wellness tools via our Employee Assistance Program

401(k) retirement plan with company matching contributions

Fertility, adoption, and surrogacy support through Maven, plus paid volunteer time

AirVet: 24/7 virtual veterinary care at no cost

Legal services, identity protection, and supplemental health insurance options

Tax-advantaged spending accounts for healthcare, dependent care, and commuting

Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Pay Transparency

Veeam is committed to pay transparency and equitable compensation. For this role, the compensation range below reflects the expected total target compensation (TTC), inclusive of base pay and a competitive performance-based bonus. For roles with a commission plan, the compensation range represents On Target Earnings (OTE), which includes base salary plus variable commission. When determining compensation, Veeam takes into consideration factors such as experience, education, skills, and geographic zone. Offers are typically made below the midpoint of the range.

In addition to compensation, Veeam provides a comprehensive benefits package, including health coverage, retirement plans, and unlimited time off.

Compensation Range (TTC / OTE)

$169,920 — $315,600 USD

Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice, which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.