Technical Lead - Integration & Architecture
Role Overview
Technical Lead - Integration & Architecture at Crew Clothing Company, a British lifestyle brand operating across Crew Clothing, Pringle of Scotland, Saltrock and Ben Sherman.
The company is undergoing a significant technology transformation: a new eCommerce platform, a new third-party logistics partner, and an ERP upgrade, all targeting delivery before the end of 2027.
This is a senior, highly technical role at the heart of the technology transformation, owning the architecture and governance of how all systems connect.
The role takes over from a departing Solutions Architect and is the cornerstone of a new internal integration team.
Key Skills for This Role
Full Job Posting
Role Overview
Technical Lead - Integration & Architecture at Crew Clothing Company, a British lifestyle brand operating across Crew Clothing, Pringle of Scotland, Saltrock and Ben Sherman.
The company is undergoing a significant technology transformation: a new eCommerce platform, a new third-party logistics partner, and an ERP upgrade, all targeting delivery before the end of 2027.
This is a senior, highly technical role at the heart of the technology transformation, owning the architecture and governance of how all systems connect.
The role takes over from a departing Solutions Architect and is the cornerstone of a new internal integration team.
What It Involves
- Own the integration architecture across all systems - defining patterns, standards and governance
- Lead the technical handover from our current delivery partner - documenting all existing decisions and system dependencies
- Establish and maintain the architecture decision log - ensuring all integration choices are formally recorded
- Design our new ERP platform integration layer from day one - working with our ERP delivery partner to ensure our ERP connects correctly to all platforms
- Govern our eCommerce OMS integration build - working with our eCommerce delivery partner to ensure Crew's systems connect correctly
- Provide technical leadership to the Integration Developer and QA and Delivery Planner as the team grows
- Define and maintain integration runbooks and documentation - reducing reliance on individual knowledge
- Act as the senior technical escalation point for integration incidents and go/no-go decisions
Key Skills & Experience
- Proven experience as a Solutions Architect or Technical Lead in a retail or omnichannel environment
- Deep knowledge of integration architecture - REST APIs, event-driven patterns, middleware platforms (Azure Integration Services or equivalent)
- Experience connecting ERP systems (ideally Microsoft Dynamics or equivalent ERP) to eCommerce and logistics platforms
- Confidence managing third-party delivery partners technically - reviewing their designs, challenging their decisions, and holding them to account
- Strong documentation skills - you write things down, formalise decisions, and leave things better than you find them
- Comfortable operating in a fast-moving, multi-programme environment where priorities change and pragmatism matters
- Experience in fashion or multi-brand retail is beneficial but not essential
Working Arrangement
- Kingston-on-Thames (4 days in office, 1 WFH day)
- 37.5 hours per week
About Crew Clothing
Crew Clothing Company is a British lifestyle brand operating across four brands - Crew Clothing, Pringle of Scotland, Saltrock and Ben Sherman.
The brand has 130+ Crew stores, a growing digital channel and an omnichannel customer experience.
The IT team is small and highly capable, building an internal integration function that will own how all systems connect.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
