successfactors
Technical Help Desk
Bühler AG
Holland, USA
Mid
Onsite
Discovered 2 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Job Responsibilities
- Answers phone calls for customer issues Resolves customer complaints, refers issues to qualified individuals Issues service parts to fulfil customer orders Provides immediate technical assistance and troubleshooting support via telephone to customers and Field Service Technicians.
Qualifications
- High school diploma or GED Degree appropriate for the position or other equivalent training or experience Excellent verbal and written communication skills Ability to maintain positive composure in stressful situations Demonstrated knowledge of industrial controls, electronic, hydraulic and mechanical systems Previous experience with an MRP system and Microsoft Office Suite
About Bühler AG
Machinery Manufacturing12350 employeesFounded 1860
Global provider of industrial processing technologies and manufacturing solutions.
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