Technical Expert - Agentic Systems
Role Overview
The Esko AI team develops AI solutions for complex packaging-graphics problems that require agents to follow regulations, technical specifications, brand guidelines, and customer conventions.
This hands-on technical expert owns core agentic capabilities across the AI Platform, from experimentation and design through production implementation.
The role provides technical authority and mentorship without being a management position, supporting platform capabilities used by multiple product teams.
Key Skills for This Role
Full Job Posting
About the role
The Esko AI team develops AI solutions for complex packaging-graphics problems that require agents to follow regulations, technical specifications, brand guidelines, and customer conventions.
This hands-on technical expert owns core agentic capabilities across the AI Platform, from experimentation and design through production implementation.
The role provides technical authority and mentorship without being a management position, supporting platform capabilities used by multiple product teams.
What you will do
- Solve difficult platform problems in data discovery, agent planning and tool use, retrieval and grounding, validation-before-action, and conflict or ambiguity handling.
- Design, build, and harden demanding platform components with direct technical ownership.
- Advise colleagues on complex agentic AI and LLM systems challenges.
- Diagnose and resolve performance, reliability, correctness, and edge-case issues.
- Contribute specialist expertise to architecture discussions and stress-test designs.
- Evaluate emerging techniques, frameworks, and tools and recommend practical adoption choices.
- Write technical deep dives and documentation that make complex mechanisms understandable.
What we are looking for
- Strong experience designing, building, and operating production software systems in Python, TypeScript, Java, or a similar language.
- At least 10 years of software engineering experience, including substantial senior, staff, or principal-level individual-contributor work.
- Experience architecting and operating production agentic AI systems involving multi-step reasoning, tool use, planning, or orchestration.
- Experience across multiple distinct agentic AI projects of comparable complexity.
- Deep hands-on expertise in LLM agent frameworks, orchestration, tool calling, validation-before-action, RAG, retrieval architecture, evaluation, and observability.
- Track record of influencing technical direction across teams without formal management authority.
- Production platform judgment covering reliability, security, multi-tenancy, performance, and observability.
- Strong technical communication, including RFCs and architecture documents for technical and business audiences.
- Comfort working autonomously with significant ambiguity.
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