oracle
Technical Delivery Lead
Nokia
IND
Full-time
Lead · 15+ years experience
Hybrid
Discovered 1 weeks ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Must have:
- Bachelor's degree in computer science, Engineering, or a related field with 15+ years of experience in project management or a technical lead role, preferably in the telecom industry.
- Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams.
- Excellent problem-solving and analytical skills, with a focus on customer satisfaction and quality.
- Proficient in project management methodologies and tools, with experience in resource allocation and demand forecasting.
- Ability to work independently and manage multiple projects simultaneously, familiarity with telecom network technologies and services is preferred.
- Strong organizational and time management skills, with attention to detail, willingness to learn and adapt to new technologies and industry trends.
Nice to have:
- Knowledge of telecom services and operations, experience working in global or multicultural teams.
- Exposure to digital transformation or network modernization projects, continuous learning mindset and willingness to adopt new technologies.
- Ability to work independently and manage multiple projects simultaneously, familiarity with telecom network technologies and services is preferred.
Responsibilities
- Lead and own customer deliverables with high accuracy and quality, collaborating with domain services and technical support units.
- Drive services and CARE delivery management, establishing sustainable customer relationships.
- Own region interactions, customer delivery expectations, and technical alignment, manage demand updates, effort approvals, and partner work-package order approvals.
- Lead service and technical escalation management across delivery and support teams.
- Accountable for quality forecasting, on-time delivery, and cost control for CN TDU deliverables.
- Act as the liaison between region needs and domain service execution, ensuring alignment.
- Improve customer satisfaction by fulfilling contractual commitments and minimizing quality issues.
- Accountable for CN TDU deliverables during the project execution phase, initiating improvement actions, support project teams in discussions with PLM for cases involving pre-c3 features.
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