Technical Consultant - EP Therapies
Role Overview
Technical Consultant supporting Medtronic Electrophysiology therapies, including cardiac rhythm management and cardiac ablation solutions.
Based in Dubai and supporting customers across an assigned territory, with regular travel and onsite clinical, technical, and customer support, including during procedures.
The team works with electrophysiologists, healthcare professionals, and hospital teams to support advanced arrhythmia diagnosis and treatment.
Key Skills for This Role
Full Job Posting
Role overview
Technical Consultant supporting Medtronic Electrophysiology therapies, including cardiac rhythm management and cardiac ablation solutions.
Based in Dubai and supporting customers across an assigned territory, with regular travel and onsite clinical, technical, and customer support, including during procedures.
The team works with electrophysiologists, healthcare professionals, and hospital teams to support advanced arrhythmia diagnosis and treatment.
Clinical and technical support
- Serve as the clinical and technical expert for the Electrophysiology portfolio and partner with physicians and hospital teams.
- Provide support during cardiac device implantation, electrophysiology studies, mapping procedures, and ablation cases.
- Prepare products and troubleshoot or configure Medtronic systems and technologies.
Customer education and account support
- Train healthcare professionals and support customer education and therapy adoption.
- Build relationships with physicians, nurses, technicians, and hospital stakeholders.
- Collaborate with sales representatives, technical consultants, and the business manager on account objectives.
- Participate in launches, workshops, conferences, and customer events.
Operations and compliance
- Support inventory management, consignment reviews, and field corrective actions when required.
- Maintain accurate records of clinical support activities and customer interactions.
- Comply with quality standards, ethics policies, and regulatory requirements.
Required qualifications
- Bachelor's degree in biomedical engineering, nursing, medical technology, clinical sciences, or a related healthcare field.
- 1–4 years of experience in medical devices, healthcare, a cath lab, electrophysiology, or cardiology.
- Professional-level written and spoken English proficiency.
- Strong technical aptitude and willingness to learn complex cardiac therapies and technologies.
- Strong interpersonal, presentation, and communication skills; able to manage multiple priorities in a fast-paced clinical environment.
- Regular territory travel and onsite customer and procedure support are required.
Preferred skills
- Microsoft Office and CRM systems such as Salesforce/SFDC are preferred.
Benefits and compensation
- Medtronic describes its compensation as competitive and offers a flexible benefits package; no specific salary amount or cadence is stated.
About Medtronic
Medtronic describes itself as a global healthcare technology company focused on improving patient health and outcomes.
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