indeed
Technical Business Analyst
Fredrikson & Byron, P.A.
Minneapolis, USA
Onsite
USD 95000-110000 yearly
Discovered 2 weeks ago
Technical business analysisBusiness process and systems analysisRequirements gathering and documentationApplication architecture and integrationsAPIs and data flowsSecurity and access requirements
Role Overview
The Technical Business Analyst joins the Project Management Office within Legal Operations.
The role partners across the firm to analyze business and technical needs, processes, and systems and deliver practical operational solutions.
The role is eligible for hybrid work, with an in-office requirement of two days per week.
Key Skills for This Role
Technical business analysisBusiness process and systems analysisRequirements gathering and documentationApplication architecture and integrationsAPIs and data flowsSecurity and access requirements
Full Job Posting
About the firm
Fredrikson is a Midwest-based law firm serving businesses regionally, nationally, and globally.
Role overview
The Technical Business Analyst joins the Project Management Office within Legal Operations.
The role partners across the firm to analyze business and technical needs, processes, and systems and deliver practical operational solutions.
The role is eligible for hybrid work, with an in-office requirement of two days per week.
Key responsibilities
- Partner with operational departments, attorneys, and firm leadership to understand business needs, priorities, challenges, and outcomes.
- Lead discovery through stakeholder interviews, workshops, process reviews, systems analysis, and data analysis.
- Document current and future processes, workflows, business rules, data flows, integrations, controls, dependencies, and exceptions.
- Assess business impact and operational risk; help prioritize needs based on client impact, legal obligations, revenue, risk, timing, and dependencies.
- Map processes to supporting applications, infrastructure, data, vendors, access requirements, locations, teams, and dependencies.
- Define, validate, document, and maintain business, functional, data, integration, security, reporting, and support requirements.
- Translate requirements into user stories, acceptance criteria, specifications, data mappings, decision logs, and vendor evaluation criteria.
- Partner with technical teams and vendors to evaluate architecture, integrations, data handling, configuration options, constraints, and support.
- Develop test scenarios and acceptance criteria, coordinate UAT, track defects, and validate solutions against requirements.
- Support operational readiness for security, data, records, training, support, ownership, maintenance, and recovery.
- Provide project managers with analysis deliverables, estimates, dependencies, assumptions, risks, and potential impacts.
- Maintain process, system, dependency, testing, and continuity documentation; communicate clearly and follow issues through resolution or handoff.
Required qualifications
- At least 5 years of experience in technical business analysis, business systems analysis, technology delivery, or a related field.
- Experience analyzing business processes and systems, defining complex requirements, mapping data and integrations, and recommending improvements.
- Working knowledge of application architecture, integrations, APIs, data flows, access, security, reporting, and application support models.
- Experience supporting technology implementations through discovery, requirements, design validation, testing, operational readiness, and post-launch review.
- Understanding of project intake, scope, estimates, dependencies, risks, change control, milestones, and governance.
- Strong facilitation, analytical, problem-solving, writing, presentation, and customer service skills.
- Ability to manage multiple assignments, maintain detailed documentation, explain technical concepts clearly, and handle confidential information discreetly.
- Experience with Agile, Waterfall, or hybrid methodologies and tools such as Visio, Lucidchart, Jira, Confluence, Smartsheet, Microsoft Planner, HighQ, or similar platforms.
Desired qualifications
- Experience in a law firm, legal department, professional services organization, or similar customer-service environment.
- Experience with enterprise applications, Microsoft 365 and Azure, cloud services, legal technology, workflow automation, AI tools, or system integrations.
- Familiarity with identity and access management, data handling, security requirements, and application dependencies.
- Experience maintaining application, infrastructure, data, vendor, or dependency inventories and service maps.
- The provided description ends mid-list after mentioning experience with business impact analysis and continuity planning.
Compensation
- The listed salary range is USD 95,000–110,000 per year.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career