Technical Business Analyst
Role Overview
The experienced, hands-on Technical Business Analyst supports delivery and enhancement of Smartflow and integrated asset management platforms.
The role translates syndicated credit workflows into technical and functional requirements for extraction, review workflows, business rules, data models, and system integrations.
The role collaborates with credit and operations stakeholders, product owners, engineering and AI teams, clients, and technology partners.
Key Skills for This Role
Full Job Posting
About Marketnode and Smartflow
Marketnode is a financial market infrastructure company backed by SGX Group, Temasek, HSBC, and Euroclear, building digital infrastructure across capital markets, funds, and credit.
Smartflow is Marketnode's AI and agentic workflow engine for asset operations, currently live with credit.
Smartflow automates credit event workflows and extracts structured data from credit agreements, links fields to source clauses, supports human review, and integrates with platforms such as Finastra Loan IQ.
About the role
The experienced, hands-on Technical Business Analyst supports delivery and enhancement of Smartflow and integrated asset management platforms.
The role translates syndicated credit workflows into technical and functional requirements for extraction, review workflows, business rules, data models, and system integrations.
The role collaborates with credit and operations stakeholders, product owners, engineering and AI teams, clients, and technology partners.
Requirements and business analysis
- Gather and document requirements across credit and lending workflows, including origination, servicing, syndication, and collateral management.
- Translate credit events such as onboarding, drawdowns, amendments, repricings, covenant testing, and agency notices into system requirements.
- Define extraction fields, validation and business rules, confidence thresholds, amendment handling, and covenant monitoring requirements.
- Analyze current and future processes, identify efficiency, accuracy, and control improvements, and quantify operational impact where relevant.
Product and engineering collaboration
- Bridge business users, product owners, engineering, and AI teams, translating requirements into functional and technical specifications.
- Define extraction schemas, ground truth, test sets, and evaluation criteria with AI/ML teams; review outputs and identify gaps and edge cases.
- Design human-in-the-loop exception handling, reviewer actions, escalation paths, and audit trails.
- Help teams address complex credit scenarios such as non-standard clauses, bespoke amendments, multi-tranche facilities, and multi-currency structures.
Integration and delivery
- Analyze credit system configurations and define data mappings, transformations, validation, and reconciliation between Smartflow and target systems using APIs, SFTP, or other mechanisms.
- Support implementations, client pilots, upgrades, migrations, client onboarding, and partner or vendor issue resolution.
- Produce functional specifications, process flows, data mappings, BRDs, FSDs, user stories, and acceptance criteria.
- Support UAT planning, test case creation, execution, defect triage, extraction validation, release notes, user documentation, and training materials.
- Document data flows, lineage, and control design for client security, audit, and compliance questionnaires.
Qualifications
- 5+ years of business analyst experience in financial services, with strong exposure to credit, lending, or fixed income.
- Hands-on experience with Finastra Loan IQ or a similar credit or loan management platform, such as FIS Commercial Lending, Temenos, ACBS, or a proprietary banking platform.
- Strong understanding of the credit lifecycle: origination, drawdowns, repayments, syndication, amendments and restatements, collateral, covenants, and agency servicing.
- Working knowledge of syndicated loan documentation, including LMA/APLMA facility agreements, amendments, restatements, and agency notices.
- Strong experience creating BRDs, FSDs, process flows, and data flow diagrams; strong data mapping, data modelling, and reconciliation skills.
- Comfort working with JSON, XML, CSV, and APIs.
- Excellent written and verbal communication and ability to explain credit concepts to engineers and technical concepts to credit and operations teams.
- Ability to work hands-on in a fast-moving product and delivery environment.
Benefits
- International exposure and collaboration with colleagues across an international environment.
- Meaningful product work, learning and growth opportunities, and a collaborative culture.
- Health coverage, paid time off, and wellbeing initiatives.
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