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Technical Business Analyst

Megaport
Remote, CAN
Full Time Permanent
Mid · 5+ years experience
Remote
Discovered 2 weeks ago

Full Job Posting

What You’ll Be Doing

Leading discovery sessions with stakeholders to capture and document product requirements, ensuring a clear and shared understanding of desired outcomes across the organisation.

Visualising complex concepts through technical designs, system workflows, user journeys, and business processes to facilitate clear understanding and alignment on business outcomes.

Translating functional requirements into detailed technical specifications, effectively bridging the gap between business and engineering teams.

Owning and prioritising the team's backlog of user stories.

Collaborating closely with engineers to ensure precise communication and refinement of product requirements.

Facilitating agile refinement sessions to drive a shared understanding of project goals and impacts across diverse teams.

Continuously improving existing processes to optimise collaboration and efficiency between business and engineering teams.

What We Are Looking For

5+ years of dedicated experience in Business Analysis or a closely related technical role within agile software development teams.

Proven ability to ask targeted questions, challenge assumptions constructively, and focus on root cause analysis over order-taking.

Technical sharpness to follow technical discussions, understand API/system workflows,and keep pace with fast-moving engineering teams.

Exceptional ability to produce clear, concise, and comprehensive documentation.

Translating complex technical concepts into understandable terms for both technical and non-technical audiences.

Strong product and domain intuition to make real-time decisions on minor logic questions to prevent developer blockers.

Robust analytical and conceptual thinking skills essential for dissecting intricate business problems.

Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives.

Solid understanding and demonstrable experience applying Agile principles within software development teams.

Practical experience with APIs, web services, and web-based software projects.

What We Offer

  • Flexible working environment – a remote-first culture with coworking options available
  • Generous leave plans – including, parental leave, birthday leave, and a purchased annual leave program
  • Health and wellness support – through a wellness allowance and employee wellbeing initiatives
  • Comprehensive learning support – generous study and training allowance plus paid study leave
  • Creative, modern workspaces – designed to inspire when you're not working remotely, plus access to coworking spaces via our global WeWork membership if you work remotely, but like to get out of the house sometimes
  • Motivated, inclusive team – work alongside industry experts and fresh talent
  • Recognition programs – celebrate achievements with our Legend and Kudos award

#LI-DNI

If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected]

NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

Qualifications

  • 5+ years of dedicated experience in Business Analysis or a closely related technical role within agile software development teams.
  • Proven ability to ask targeted questions, challenge assumptions constructively, and focus on root cause analysis over order-taking.
  • Technical sharpness to follow technical discussions, understand API/system workflows,and keep pace with fast-moving engineering teams.
  • Exceptional ability to produce clear, concise, and comprehensive documentation.
  • Translating complex technical concepts into understandable terms for both technical and non-technical audiences.
  • Strong product and domain intuition to make real-time decisions on minor logic questions to prevent developer blockers.
  • Robust analytical and conceptual thinking skills essential for dissecting intricate business problems.
  • Superior planning, organisational, and time management capabilities to effectively prioritise and manage multiple initiatives.
  • Solid understanding and demonstrable experience applying Agile principles within software development teams.
  • Practical experience with APIs, web services, and web-based software projects.

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