Technical Analyst (EUC)

%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EThe University%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EAt Durham University we are proud of our people. %26nbsp;A globally outstanding centre of educational excellence, a collegiate community of extraordinary people, a unique and historic setting – Durham is a university like no other. %26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EAcross the University we have a huge variety of roles and career opportunities, which together make us a large and successful community, which is a key hub of activity within our region and nationally. %26nbsp;Whether you are at the very start, middle or end of your career, there is a role for you. We believe everyone has their own unique skills to offer. %26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EWe would be thrilled if you would consider joining our thriving University. %26nbsp;Further information about the University can be found%26nbsp;%3C/span%3E%3C/span%3E%3Ca href=%22https://www.durham.ac.uk/about-us/%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3Ehere%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EFind out more about the benefits of working at the University and what it is like to live and work in the Durham area on our%26nbsp;%3C/span%3E%3Ca href=%22https://www.durham.ac.uk/about-us/professional-services/human-resources/job-vacancies/why-join-us/%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWhy Join Us? - Information Page%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E.%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EThe Role and the Department%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22Normal (Web)%22%3EThe Computing and Information Services (CIS) has an annual operational budget %3C/span%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun AdvancedProofingIssueV2Themed%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-image:url(%26quot;data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSIxMCIgaGVpZ2h0PSIyIj48ZyBmaWxsPSJub25lIiBmaWxsLXJ1bGU9ImV2ZW5vZGQiPjxwYXRoIGQ9Ik0wIDBoMTB2MkgweiIvPjxwYXRoIHN0cm9rZT0iIzcxNjBFOCIgc3Ryb2tlLWxpbmVjYXA9InJvdW5kIiBzdHJva2Utd2lkdGg9IjIiIGQ9Ik0xIDFoNCIvPjwvZz48L3N2Zz4=%26quot;);background-position:0px 100%;background-repeat:repeat-x;border-bottom:1px solid transparent;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22Normal (Web)%22%3Ein excess of%3C/span%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22Normal (Web)%22%3E £12m, multi-%3C/span%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-image:url(%26quot;data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1IiBoZWlnaHQ9IjMiPjxnIGZpbGw9Im5vbmUiIGZpbGwtcnVsZT0iZXZlbm9kZCIgc3Ryb2tlPSIjMzVGIiBzdHJva2UtbGluZWNhcD0icm91bmQiPjxwYXRoIGQ9Ik0wIC41aDVNMCAyLjVoNSIvPjwvZz48L3N2Zz4=%26quot;);background-position:0px 100%;background-repeat:repeat-x;border-bottom:1px solid transparent;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22Normal (Web)%22%3Emillion pound%3C/span%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22Normal (Web)%22%3E programmes of change within year, and approximately 185 staff. The Senior Leadership Team report directly to the Chief Information Officer (CIO) with the following portfolios: Strategy and Change; Operations; Information Systems, and Cyber Security. CIS work with departments across the university to provide academic, teaching and administrative services that underpin the day-to-day activities of the whole organisation. Details of the Digital Strategy and ongoing work can be found in %3C/span%3E%3C/span%3E%3Ca class=%22Hyperlink SCXW149627199 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;color:inherit;cursor:text;margin:0px;padding:0px;text-decoration:none;user-select:text;%22 href=%22https://www.durham.ac.uk/about-us/professional-services/computing-information-services/strategy/digital-strategy/%22 target=%22_blank%22 rel=%22noreferrer noopener%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun Underlined SCXW149627199 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22none%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-charstyle=%22Hyperlink%22%3E%3Cu%3Eour Digital Strategy%3C/u%3E%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22Normal (Web)%22%3E.%3C/span%3E%3Cspan class=%22EOP SCXW149627199 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;134233117%26quot;:true,%26quot;134233118%26quot;:true,%26quot;201341983%26quot;:0,%26quot;335559740%26quot;:240}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22Normal (Web)%22%3ECIS is a friendly, but demanding department, where much is expected and can be achieved by competent, self-motivated individuals who demonstrate %3C/span%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun ContextualSpellingAndGrammarErrorV2Themed%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-image:url(%26quot;data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHdpZHRoPSI1IiBoZWlnaHQ9IjMiPjxnIGZpbGw9Im5vbmUiIGZpbGwtcnVsZT0iZXZlbm9kZCIgc3Ryb2tlPSIjMzVGIiBzdHJva2UtbGluZWNhcD0icm91bmQiPjxwYXRoIGQ9Ik0wIC41aDVNMCAyLjVoNSIvPjwvZz48L3N2Zz4=%26quot;);background-position:0px 100%;background-repeat:repeat-x;border-bottom:1px solid transparent;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22Normal (Web)%22%3Eteam work%3C/span%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22Normal (Web)%22%3E ability. The department works in a hybrid (remote and on-site) capacity depending on the job role and individual personal requirements.%3C/span%3E%3Cspan class=%22EOP SCXW149627199 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;134233117%26quot;:true,%26quot;134233118%26quot;:true,%26quot;201341983%26quot;:0,%26quot;335559740%26quot;:240}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22%3EThe post holder will support End User Computing services relating to the supply, installation, and lifecycle coordination of endpoint hardware, including PCs, Macs, phones, and tablets. The role requires the ability to assess hardware requirements, operate the team’s fulfilment processes, and ensure requests are delivered efficiently in line with organisational standards. Knowledge of hardware standards and processes will need to be shared across the team. The ability to collect and manage information, administer hardware-related records and supply requests, and communicate effectively with stakeholders are all key.%26nbsp;%3C/span%3E%3Cspan class=%22EOP SCXW149627199 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;335559739%26quot;:0}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW149627199 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22%3EThe role involves regular manual handling activities including lifting, carrying, and moving PCs and related equipment, in line with safe working procedures.%3C/span%3E%3Cspan class=%22EOP SCXW149627199 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;335559739%26quot;:0}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3EThe base location for this role is Boldon House, our exciting new professional services%26nbsp;hub.%26nbsp; Boldon House is situated on the outskirts of Durham near the Arnison Centre in Pity Me. Boldon House brings a number of professional services teams together in a vibrant office environment which supports collaborative working and is designed to embrace hybrid working. To find out more, visit the project webpage: %3C/span%3E%3C/span%3E%3Ca href=%22https://www.durham.ac.uk/about-us/estate-development/boldon-house/%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EBoldon House – Durham University%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-color-alt:windowtext;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWorking at Durham %26nbsp;%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EA competitive salary is only one part of the many fantastic benefits you will receive if you join the University:%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E

• You’ll receive 27 days annual leave per year in addition to 8 public holidays and 4 customary days per year - a total of 39 days. %3Cspan style=%22mso-color-alt:windowtext;%22%3EThe University closes between Christmas and New Year.%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• No matter how you travel to work, we have you covered. We have parking across campus, a cycle to work scheme which helps you to buy a bike and discount with local bus and train companies.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• You can access exclusive discounts via our benefits portal including money off at supermarkets, high street retailers, IT products such as Apple, eating out and days out at various attractions. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• Our on-site nursery is rated Outstanding by Ofsted, and you can access holiday camps for children aged 5-16.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• We provide wide-ranging health and wellbeing support including discounted membership for our state-of-the-art sport and gym facilities and access to a 24-7 Employee Assistance Programme. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• We offer all staff the opportunity to take part in volunteering activities to make a difference to the local community. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• Our family friendly policies, including maternity and adoption leave, are among the most generous in the higher education sector (and likely above and beyond many employers). %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• If you are keen on advancing in your role or career, we have a genuine passion for developing our colleagues from qualifications to IT skills, courses and apprenticeships. %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• We offer generous pension schemes with varying contribution amounts to help you plan for your future. %26nbsp;%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EDiscover more about our total rewards and benefits package %3C/span%3E%3Ca href=%22https://www.durham.ac.uk/about-us/professional-services/human-resources/services/rewards-and-benefits/%22 target=%22_blank%22 rel=%22noopener noreferrer%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3Ehere%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E.%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EDurham University is committed to equality,%26nbsp; diversity and inclusion%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EOur collective aim is to create an open and inclusive environment where everyone can reach their full potential and we believe our staff should reflect the diversity of the global community in which we work. %26nbsp;%26nbsp;As a University equality, diversity, and inclusion (EDI) are a key part of the University’s Strategy and a central part of everything we do. %26nbsp;We also live by our values and our Staff Code of Conduct. %26nbsp;At Durham we actively work towards providing an environment where our staff and students can study, work and live in a community which is supportive and inclusive.%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWe welcome and encourage applications from members of groups who are under-represented in our work force including people with disabilities, women and black, Asian and minority ethnic communities. %26nbsp;If you have taken time out of your career, and you feel it relevant, let us know about it in your application. %26nbsp;If you are a candidate with a disability, we are committed to ensuring fair treatment throughout the recruitment process. We will make adjustments to support the interview process wherever it is reasonable to do so and, where successful, reasonable adjustments will be made to support people within their role.%26nbsp;%3C/span%3E%3C/p%3E %3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-ansi-language:EN-GB;mso-bidi-language:AR-SA;mso-fareast-font-family:Calibri;mso-fareast-language:EN-US;mso-fareast-theme-font:minor-latin;%22%3E%3Cstrong%3EWhat you need to demonstrate when you apply/Person Specification %26nbsp;%3C/strong%3E%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bookmark:_Hlk132883011;%22%3E%26nbsp;%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bookmark:_Hlk132883011;%22%3EWhen you apply it is important that you let us know what skills/experience you have from a similar role and/or what skills/experience you have which would make you right for this role. %26nbsp;Further information about the role and responsibilities is at the end of this job description. %26nbsp;Where a criteria has an asterisk* next to it, it may be given additional weighting when your application is considered. %26nbsp; %26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bookmark:_Hlk132883011;%22%3E%26nbsp;%26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bookmark:_Hlk132883011;%22%3EYour application should cover the following criteria: %26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EEssential Criteria%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3EQualifications/Experience%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l1 level1 lfo2;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E1.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;%22%3EFive GCSEs at least Grade C or level four (or equivalent) including English Language and Mathematics or a Post-16 qualification or equivalent experience.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoListParagraph%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-add-space:auto;mso-list:l1 level1 lfo2;text-indent:-18.0pt;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-list:l1 level1 lfo2;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E2.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExperience in a similar role or environment. %26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-list:l1 level1 lfo2;text-indent:-18.0pt;vertical-align:baseline;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-list:l1 level1 lfo2;text-indent:-18.0pt;vertical-align:baseline;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E3.%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;line-height:107%;mso-fareast-font-family:Arial;mso-fareast-language:EN-GB;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3EExperience of working collaboratively with other team members to ensure the delivery of high-quality services.%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin:0cm 0cm 0cm 18.0pt;mso-list:l1 level1 lfo2;text-indent:-18.0pt;vertical-align:baseline;%22%3E%26nbsp;%3C/p%3E%3Cdiv class=%22ListContainerWrapper SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Segoe UI%26quot;, %26quot;Segoe UI Web%26quot;, Arial, Verdana, sans-serif;font-size:12px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px;orphans:2;padding:0px;position:relative;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Col class=%22NumberListStyle1 SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;cursor:text;list-style-type:decimal;margin:0px;overflow:visible;padding:0px;user-select:text;%22 role=%22list%22 start=%223%22%3E%3Cli class=%22OutlineElement Ltr SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;clear:both;cursor:text;direction:ltr;display:block;font-family:Arial, Arial_MSFontService, sans-serif;font-size:10pt;margin-bottom:0px;margin-right:0px;margin-top:0px;overflow:visible;padding:0px;position:relative;user-select:text;vertical-align:baseline;%22 aria-setsize=%22-1%22 data-leveltext=%22%1.%22 data-font=%22Arial,Times New Roman%22 data-listid=%221%22 data-list-defn-props=%22{%26quot;335552541%26quot;:0,%26quot;335559685%26quot;:360,%26quot;335559991%26quot;:360,%26quot;469769242%26quot;:[65533,0],%26quot;469777803%26quot;:%26quot;left%26quot;,%26quot;469777804%26quot;:%26quot;%1.%26quot;,%26quot;469777815%26quot;:%26quot;hybridMultilevel%26quot;}%22 data-aria-posinset=%223%22 data-aria-level=%221%22 role=%22listitem%22%3E%3Cp class=%22Paragraph SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;%22 paraid=%222031389394%22 paraeid=%22{bac2da1b-2208-4246-a40a-18ce90d317a2}{29}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW149795990 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22%3E4. %26nbsp; %26nbsp;Experience of contributing to the delivery of systems, services, and processes.%3C/span%3E%3Cspan class=%22EOP SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;335559739%26quot;:0}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ol%3E%3C/div%3E%3Cdiv class=%22ListContainerWrapper SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-text-stroke-width:0px;-webkit-user-drag:none;background-color:rgb(255, 255, 255);color:rgb(0, 0, 0);font-family:%26quot;Segoe UI%26quot;, %26quot;Segoe UI Web%26quot;, Arial, Verdana, sans-serif;font-size:12px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px;orphans:2;padding:0px;position:relative;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cp class=%22Paragraph SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;%22 paraid=%22605978769%22 paraeid=%22{bac2da1b-2208-4246-a40a-18ce90d317a2}{35}%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Paragraph SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;%22 paraid=%22605978769%22 paraeid=%22{bac2da1b-2208-4246-a40a-18ce90d317a2}{35}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW149795990 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22%3E5. %26nbsp; %26nbsp;Experience of providing advice and guidance to a range of customers and colleagues%3C/span%3E%3Cspan class=%22EOP SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;335559739%26quot;:0}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22Paragraph SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;%22 paraid=%22605978769%22 paraeid=%22{bac2da1b-2208-4246-a40a-18ce90d317a2}{35}%22%3E%26nbsp;%3C/p%3E%3Cp class=%22Paragraph SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;%22 paraid=%22605978769%22 paraeid=%22{bac2da1b-2208-4246-a40a-18ce90d317a2}{35}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW149795990 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22%3E6. %26nbsp; %26nbsp;Experience of managing time to meet deadlines.%3C/span%3E%3Cspan class=%22EOP SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;335559739%26quot;:0}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3Col class=%22NumberListStyle1 SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;cursor:text;list-style-type:decimal;margin:0px;overflow:visible;padding:0px;user-select:text;%22 role=%22list%22 start=%225%22%3E%3Cli class=%22OutlineElement Ltr SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;clear:both;cursor:text;direction:ltr;display:block;font-family:Arial, Arial_MSFontService, sans-serif;font-size:10pt;margin-bottom:0px;margin-right:0px;margin-top:0px;overflow:visible;padding:0px;position:relative;user-select:text;vertical-align:baseline;%22 aria-setsize=%22-1%22 data-leveltext=%22%1.%22 data-font=%22Arial,Times New Roman%22 data-listid=%221%22 data-list-defn-props=%22{%26quot;335552541%26quot;:0,%26quot;335559685%26quot;:360,%26quot;335559991%26quot;:360,%26quot;469769242%26quot;:[65533,0],%26quot;469777803%26quot;:%26quot;left%26quot;,%26quot;469777804%26quot;:%26quot;%1.%26quot;,%26quot;469777815%26quot;:%26quot;hybridMultilevel%26quot;}%22 data-aria-posinset=%225%22 data-aria-level=%221%22 role=%22listitem%22%3E%3Cp class=%22Paragraph SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;%22 paraid=%221094128196%22 paraeid=%22{bac2da1b-2208-4246-a40a-18ce90d317a2}{41}%22%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli class=%22OutlineElement Ltr SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;clear:both;cursor:text;direction:ltr;display:block;font-family:Arial, Arial_MSFontService, sans-serif;font-size:10pt;margin-bottom:0px;margin-right:0px;margin-top:0px;overflow:visible;padding:0px;position:relative;user-select:text;vertical-align:baseline;%22 aria-setsize=%22-1%22 data-leveltext=%22%1.%22 data-font=%22Arial,Times New Roman%22 data-listid=%221%22 data-list-defn-props=%22{%26quot;335552541%26quot;:0,%26quot;335559685%26quot;:360,%26quot;335559991%26quot;:360,%26quot;469769242%26quot;:[65533,0],%26quot;469777803%26quot;:%26quot;left%26quot;,%26quot;469777804%26quot;:%26quot;%1.%26quot;,%26quot;469777815%26quot;:%26quot;hybridMultilevel%26quot;}%22 data-aria-posinset=%225%22 data-aria-level=%221%22 role=%22listitem%22%3E%3Cp class=%22Paragraph SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;%22 paraid=%221094128196%22 paraeid=%22{bac2da1b-2208-4246-a40a-18ce90d317a2}{41}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E%3Cstrong%3ESkills/Abilities/Knowledge%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22OutlineElement Ltr SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;clear:both;cursor:text;direction:ltr;display:block;font-family:Arial, Arial_MSFontService, 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paraid=%221094128196%22 paraeid=%22{bac2da1b-2208-4246-a40a-18ce90d317a2}{41}%22%3E%26nbsp;%3C/p%3E%3C/li%3E%3Cli class=%22OutlineElement Ltr SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;clear:both;cursor:text;direction:ltr;display:block;font-family:Arial, Arial_MSFontService, sans-serif;font-size:10pt;margin-bottom:0px;margin-right:0px;margin-top:0px;overflow:visible;padding:0px;position:relative;user-select:text;vertical-align:baseline;%22 aria-setsize=%22-1%22 data-leveltext=%22%1.%22 data-font=%22Arial,Times New Roman%22 data-listid=%221%22 data-list-defn-props=%22{%26quot;335552541%26quot;:0,%26quot;335559685%26quot;:360,%26quot;335559991%26quot;:360,%26quot;469769242%26quot;:[65533,0],%26quot;469777803%26quot;:%26quot;left%26quot;,%26quot;469777804%26quot;:%26quot;%1.%26quot;,%26quot;469777815%26quot;:%26quot;hybridMultilevel%26quot;}%22 data-aria-posinset=%225%22 data-aria-level=%221%22 role=%22listitem%22%3E%3Cp class=%22Paragraph SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;%22 paraid=%221094128196%22 paraeid=%22{bac2da1b-2208-4246-a40a-18ce90d317a2}{41}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22line-height:107%;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-GB;%22%3E7. %3C/span%3E%3Cspan class=%22TextRun SCXW210885598 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22No Spacing%22%3EStrong digital competence across a range of endpoint devices including Macs, PCs, Linux, Android and iOS phones and tablets%3C/span%3E%3Cspan class=%22EOP SCXW210885598 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;201341983%26quot;:0,%26quot;335559739%26quot;:0,%26quot;335559740%26quot;:240}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli class=%22OutlineElement Ltr SCXW149795990 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;clear:both;cursor:text;direction:ltr;display:block;font-family:Arial, Arial_MSFontService, sans-serif;font-size:10pt;margin-bottom:0px;margin-right:0px;margin-top:0px;overflow:visible;padding:0px;position:relative;user-select:text;vertical-align:baseline;%22 aria-setsize=%22-1%22 data-leveltext=%22%1.%22 data-font=%22Arial,Times New Roman%22 data-listid=%221%22 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Full UK Driving Licence%3C/span%3E%3Cspan class=%22EOP SCXW137380508 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:17.2667px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;335559739%26quot;:0}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ol%3E%3C/div%3E%3Cp%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EHow to apply%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3E%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3ETo progress to the assessment stage, candidates must evidence each of the essential criteria required for the role in the person specification above. %26nbsp;Where there are desirable criteria we would also urge you to provide any relevant evidence. %26nbsp;Please don’t forget to check if there is any weighted criteria (see above).%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWhile some criteria will be considered at the shortlisting stage, other criteria may be considered later in the assessment process, such as questions at interview. %26nbsp;%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ESubmitting your application %26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EWe prefer to receive applications online. %26nbsp;We will update you about your application at various points during the process, via automated emails from our e-recruitment system. Please check your spam/junk folder periodically to ensure you receive all emails %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EWhat you are required to submit:%26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• %26nbsp;%26nbsp; %26nbsp;A CV %26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E
• %26nbsp;%26nbsp; %26nbsp;A supporting statement which shows examples of how you meet all of the criteria within the Person Specification %26nbsp;%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EContact details %26nbsp;%3C/strong%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3EIf you would like to have a chat or ask any questions about the role, %3Cspan style=%22mso-color-alt:windowtext;%22%3EPeter Chrichard%3C/span%3E would be happy to speak to you. %3Cspan style=%22mso-color-alt:windowtext;%22%[email protected]%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan 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Web%26quot;, Arial, Verdana, sans-serif;font-size:12px;font-style:normal;font-variant-caps:normal;font-variant-ligatures:normal;font-weight:400;letter-spacing:normal;margin:0px;orphans:2;overflow:visible;padding:0px;position:relative;text-align:start;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;user-select:text;white-space:normal;widows:2;word-spacing:0px;%22%3E%3Cul%3E%3Cli%3E%3Cp class=%22Paragraph SCXW13534868 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;background-color:transparent;color:windowtext;font-kerning:none;font-style:normal;font-weight:normal;margin:0px;overflow-wrap:break-word;padding:0px;text-align:left;text-indent:0px;user-select:text;vertical-align:baseline;%22 paraid=%22407307379%22 paraeid=%22{0cc710c6-a2f2-4f61-a52e-931b983357c8}{5}%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan class=%22TextRun SCXW13534868 BCX0 NormalTextRun%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;font-variant-ligatures:none !important;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-contrast=%22auto%22 xml:lang=%22EN-GB%22 lang=%22EN-GB%22 data-ccp-parastyle=%22No Spacing%22%3EAdministrative activities relating to loss, theft, damage, and repairs%3C/span%3E%3Cspan class=%22EOP SCXW13534868 BCX0%22 style=%22-webkit-tap-highlight-color:transparent;-webkit-user-drag:none;line-height:16px;margin:0px;padding:0px;user-select:text;%22 data-ccp-props=%22{%26quot;201341983%26quot;:0,%26quot;335559739%26quot;:0,%26quot;335559740%26quot;:240}%22%3E%26nbsp;%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3C/div%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EService Delivery%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EContribute to equality, diversity and inclusion, and the University’s values.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ERespond to queries and provide information/advice, while raising more specialist or complex queries with more experienced team members.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EUse your experience and problem-solving skills to investigate and resolve issues relevant to your role such as %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Esupport call handling%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E and make recommendations based on your findings.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EEnhance Durham University’s reputation by providing support to the running of internal and external outreach activities.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EMonitor and analyse the use of %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eequipment and resources%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E to ensure efficiency and report your findings to senior colleagues.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3EContinually review what is required from %3Cspan style=%22mso-highlight:olive;%22%3Estaff, students and others who you work with%3C/span%3E to make sure the best possible service is provided.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3EMonitor feedback on the services provided by your %3Cspan style=%22mso-highlight:olive;%22%3Earea of working%3C/span%3E and identify changes that will improve the service level that is provided and compliance.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EEnsure that information used to analyse %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Ethe service being delivered%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E is accurate and provide reports and analysis of patterns and trends to senior colleagues.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EPrepare reports for consideration by senior managers.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ESupport the welfare of our students and refer them to appropriate support services when necessary.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3EPlanning and Organising%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EPlan and organise own workload to deliver the role.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EOrganise and schedule assigned %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eresources, activities and events%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EMonitor processes and activities to ensure team priorities are met.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EHelp manage and coordinate %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eevents, conferences and other activities%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ETeamwork%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EProvide specialist support and advice to team members on hardware and supply related matters.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EMake changes to the services provided by your team in discussion with other team members.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EIdentify opportunities and contribute to decisions on how to improve services being delivered by the team.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3ESeek feedback from %3Cspan style=%22mso-highlight:olive;%22%3Estudents, staff and anyone else that you come across as part of your role%3C/span%3E on their requirements from your service and recommend improvements to senior colleagues.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cstrong%3ECommunications/Liaison%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EUpdate and apply changes to processes and procedures.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EUse your knowledge and expertise to provide advice and guidance to resolve problems and respond to a wide range of queries.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EProvide instruction and demonstrations to others within %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eyour area of working%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ECreate good working relationships with other team members and anyone else that you come across as part of your role to work together on joint activities.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3ELiaise with %3Cspan style=%22mso-highlight:olive;%22%3Estaff in other areas%3C/span%3E to ensure that services are being delivered in an efficient and collaborative way.%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ERecord information %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Esuch as bookings for activities/events%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E and share with internal partners.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EContribute and engage with %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Estaff and students%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E on %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Epromotional activities, events and presentations%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3ECreate good working relationships with internal and external partners and suppliers to work together on joint initiatives.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EBuild relationships with contacts and contribute to internal and external networks to share good practice and exchange information.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EProvide induction for %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;mso-highlight:olive;%22%3Eexternal service providers, contractors and specialists%3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNoSpacing%22 style=%22margin-left:18.0pt;mso-list:l0 level1 lfo1;text-indent:-18.0pt;%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan style=%22mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E·%3C/span%3E%3Cspan style=%22font:7.0pt %26quot;Times New Roman%26quot;;mso-bidi-font-family:Symbol;mso-fareast-font-family:Symbol;mso-list:Ignore;%22%3E%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp;%26nbsp; %3C/span%3E%3Cspan style=%22mso-fareast-font-family:Calibri;%22%3EAny other reasonable duties.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp%3E%26nbsp;%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan data-teams=%22true%22%3EPlease note that in submitting your application Durham University will be processing your data. We would ask you to consider the relevant University Privacy Statement %3C/span%3E%3C/span%3E%3Ca class=%22fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn%22 href=%22https://www.dur.ac.uk/about-us/governance/information-governance/privacy-notices/job-applicants/%22 aria-label=%22Link Job Applicants/Potential Job Applicants - Privacy Notice%22 id=%22menur7qq%22 rel=%22noreferrer noopener%22 target=%22_blank%22 title=%22https://www.dur.ac.uk/about-us/governance/information-governance/privacy-notices/job-applicants/%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan data-teams=%22true%22%3EJob Applicants/Potential Job Applicants - Privacy Notice%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan data-teams=%22true%22%3E %26nbsp; which provides information on the collation, storing and use of data. %26nbsp;%3C/span%3E%3C/span%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%26nbsp;%26nbsp;%3C/span%3E%3C/p%3E%3Cp%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan data-teams=%22true%22%3EDurham University is a UKVI sponsor. Applicants who require sponsorship to work in the UK should note that not all roles are eligible. Further information on visa requirements and eligibility can be found on the %3C/span%3E%3C/span%3E%3Ca class=%22fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn%22 href=%22https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.gov.uk%2Fskilled-worker-visa%26amp;data=05%7C02%7Cps.recruitment%40durham.ac.uk%7C8c4feb7cb87e40cb3d1408dee98d5acf%7C7250d88b4b684529be44d59a2d8a6f94%7C0%7C0%7C639204990524201118%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C%26amp;sdata=QXIBDz%2B%2B5%2BjQZfS8Jd3Vn3TZjVrbCxNQUigN6Nx6ME8%3D%26amp;reserved=0%22 aria-label=%22Link UKVI website%22 id=%22menur7qs%22 rel=%22noreferrer noopener%22 target=%22_blank%22 title=%22https://eur01.safelinks.protection.outlook.com/?url=https%3a%2f%2fwww.gov.uk%2fskilled-worker-visa%26amp;data=05%7c02%7cps.recruitment%40durham.ac.uk%7c8c4feb7cb87e40cb3d1408dee98d5acf%7c7250d88b4b684529be44d59a2d8a6f94%7c0%7c0%7c639204990524201118%7cunknown%7ctwfpbgzsb3d8eyjfbxb0eu1hcgkionrydwusilyioiiwljaumdawmcisilaioijxaw4zmiisikfoijoitwfpbcisilduijoyfq%3d%3d%7c0%7c%7c%7c%26amp;sdata=qxibdz%2b%2b5%2bjqzfs8jd3vn3tzjvrbcxnquign6nx6me8%3d%26amp;reserved=0%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan data-teams=%22true%22%3EUKVI website%3C/span%3E%3C/span%3E%3C/a%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:14px;%22%3E%3Cspan data-teams=%22true%22%3E.%3C/span%3E%3C/span%3E%3C/p%3E *!

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Job Details Job Description: Computing and Information Services, Grade 5, £27,319 - £30,378 per annum, Open-Ended/Permanent, Full Time Contracted Hours per Week: 35 Closing Date: 21-Oct-2026, 10:59:00 PM Disclosure and Barring Service Requirement: Not Applicable.