Technical Analyst

Job Summary

Technical Analysis

• Conduct comprehensive technical analyses of bus operations using data from maintenance records, operational logs, telematics, and customer feedback.
• Identify trends, recurring issues, performance gaps, and opportunities for optimization.
• Develop and maintain predictive models, simulations, and analytical frameworks to support data‑driven decision‑making.

Problem‑Solving

• Troubleshoot complex technical issues in coordination with cross‑functional teams.
• Perform root cause analysis for recurring or high‑impact operational problems.
• Recommend and validate corrective actions to improve operational reliability and efficiency.

Quality, Reporting & Compliance

• Generate detailed technical reports outlining findings, trends, risks, and improvement recommendations.
• Maintain accurate documentation, ensuring audit‑ready technical records and databases.
• Develop technical guidelines, manuals, and supporting documentation in alignment with Mowasalat standards.

Stakeholder Coordination & Support

• Provide technical guidance and support to internal teams, including drivers, maintenance staff, and service center personnel.
• Communicate complex technical information in a clear, structured manner for diverse stakeholder groups.
• Collaborate with external partners, as assigned by management, to support analysis or problem‑resolution activities.

Innovation & Continuous Improvement

• Research new technologies, tools, and industry best practices relevant to bus operations and maintenance.
• Participate in workshops, conferences, and training sessions to support ongoing professional development.
• Drive process improvements that enhance efficiency, reduce operational risks, and support long‑term fleet performance goals.

Training & Knowledge Sharing

• Develop technical training materials.
• Conduct workshops or training sessions to enhance technical understanding across teams.

Education

• Diploma in Mechanical Engineering, Electrical Engineering, Automotive Technology, or a related field.

Experience

• Minimum 3+ years of experience in technical analysis or a related role.
• At least 1 year in a similar analytical or problem‑solving capacity.

• Technical Writing Training

• Any additional relevant industry certifications

Skills

• Technical Analysis

• Mechanical/Electrical Systems Understanding

• Use of Data Analysis Tools