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Technical Analyst

Sherwin-Williams
Cleveland, USA
Mid · 3+ years experience
Onsite
Discovered 2 weeks ago
Oracle

Full Job Posting

Required Qualifications:

  • Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 3 years of experience in enterprise-wide software support
  • 2+ years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
  • Knowledge of enterprise-wide applications and software platforms
  • Experience with software-as-a-service (SaaS) and enterprise-wide systems
  • Experience in configuring and setting up various enterprise-wide applications
  • Familiarity with applying security designs and principles to technology-based business solutions
  • Experience in database management and maintenance
  • Ability to develop custom queries using query and reporting tools
  • Knowledge of data management best practices and quality control processes
  • Strong analytical and problem-solving skills
  • Strong communication and interpersonal skills and experience collaborating with cross-functional teams and external vendors
  • Must be at least (18) eighteen years of age
  • Must be legally authorized to work in the country of employment without now or in the future requiring sponsorship for employment visa status (e.g., OPT, CPT, H1B, EB-1, etc.)
  • Bachelor's degree in Computer Science or Information Technology . In lieu of a degree, at least 3 years of experience in enterprise-wide software support 2 + years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies
  • Knowledge of Product Information Management (PIM) and Master Data Management (MDM) principles, including experience with Stibo STEP or similar enterprise data management platforms.
  • Experience working with data models, hierarchies, classifications, workflows, and integrations to support enterprise data governance, data quality, and information distribution.
  • Demonstrated ability to quickly learn new technologies, applications, and business processes, including interpreting complex technical documentation and applying concepts to business and technical solutions.
  • Strong analytical and troubleshooting skills, with experience identifying root causes, resolving application issues, and recommending improvements to system performance and data quality.
  • Demonstrated ability to analyze business and technical requirements, evaluate alternative solutions, and make sound recommendations in support of business objectives.
  • Experience collaborating with business stakeholders, developers, architects, and external vendors to implement, enhance, and support enterprise solutions.
  • Certifications in ITIL, Microsoft, and/or Oracle
  • System Configuration
  • Software Development Lifecyle (SDLC) Methodology
  • Cloud Technologies & Platforms
  • Data Analysis
  • Data Modeling
  • Data Warehousing & ETL Processes
  • Reporting Tools
  • Systems Security & Access Control

Preferred Qualifications:

  • Knowledge of Product Information Management (PIM) and Master Data Management (MDM) principles, including experience with Stibo STEP or similar enterprise data management platforms.
  • Experience working with data models, hierarchies, classifications, workflows, and integrations to support enterprise data governance, data quality, and information distribution.
  • Demonstrated ability to quickly learn new technologies, applications, and business processes, including interpreting complex technical documentation and applying concepts to business and technical solutions.
  • Strong analytical and troubleshooting skills, with experience identifying root causes, resolving application issues, and recommending improvements to system performance and data quality.
  • Demonstrated ability to analyze business and technical requirements, evaluate alternative solutions, and make sound recommendations in support of business objectives.
  • Experience collaborating with business stakeholders, developers, architects, and external vendors to implement, enhance, and support enterprise solutions.
  • Certifications in ITIL, Microsoft, and/or Oracle

Technical Skills:

  • System Configuration
  • Software Development Lifecyle (SDLC) Methodology
  • Cloud Technologies & Platforms
  • Data Analysis
  • Data Modeling
  • Data Warehousing & ETL Processes
  • Reporting Tools
  • Systems Security & Access Control

Responsibilities

  • WHAT THE ROLE WILL DO:
  • Support team with software-as-a-service (SaaS) and enterprise-wide applications by assisting in developing and identifying design considerations and business impacts needed for configuration
  • Organize and provide data for internal department planning and activities
  • Perform basic configuration, setup, and updating of applications
  • Assist in loading data into established tables, fields, and system databases
  • Research and propose approaches to define governance standards and processes for data input, structures, and storage mechanisms
  • Build reports that facilitate business management and staff decisions
  • Set up user access and assist in training users on the applications
  • Provide suggestions for changes in applications development, maintenance, and system standards
  • Collaborate with cross-functional technical teams within the organization, to ensure the integration and interoperability of enterprise-wide systems
  • Facilitate collaboration with client stakeholders and external vendors to provide support for enterprise-wide applications
  • This position is not hybrid/remote and will be located at our Cleveland Headquarters office.
  • This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa. Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.
  • Must be eighteen years or older

Qualifications

  • Bachelor's degree in Computer Science or Information Technology. In lieu of a degree, at least 3 years of experience in enterprise-wide software support 2 + years of experience in enterprise-wide software support with in-depth knowledge of software development methodologies

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