Technical Account Manager

The Technical Account Manager is a technical team member responsible for all aspects of the planning, architecture, coordination, and management of professional services engagements.

The focus is on architecting and project management of availability solutions, including data protection and monitoring. The Technical Account manager is an expert in the areas of Data Management, Data Analytics, Business Continuity, Data Center, Cloud, Operating Systems, Networking, Storage, and Virtualization.

Provide input to the writing of proposals and Statements of Work

Support delivery implementation and consulting services to meet Veeam Software solution design and deliverables

Provide overall project guidance (Project plans, Schedules, Communication Plans, Resource plans, Status updates, etc.)

Assist with assessment and design of solutions as well as post-installation issues

Assist with Veeam Software solution implementation effort estimation

Create white papers, solutions guides, best practices, custom documentation, etc.

Deliver onsite knowledge transfer on Veeam Software solutions

Document configuration and completed activities

Analyze installed environments and guide optimal Veeam Software configurations

Facilitate communication between client and Veeam support

Identify additional needs within the client’s environment that can be resolved with Veeam Software solutions

Provide input for improvement of process and documentation

Overnight business stays to meet company goals and objectives (travel amount expected 50%+)

VMware VCP, Microsoft MCSE or equivalent experience

Prince 2, ITIL, PMP, or equivalent experience

Bachelor’s Degree in technology required (A combination of education and experience will be considered)

Hands-on experience with Veeam’s Core products

Proven Consulting and Project Management experience

Excellent communication, interpersonal and relationship-building skills

Significant experience and understanding of virtualization technologies such as VMware and Hyper-V

Experience with disruptive storage systems and technologies (Nimble, Nexsan, Actifio, Veeam, etc.)

Hands-on experience with networking protocols and equipment (Fibre Channel, Ethernet, Cloud services)

Experience with traditional storage and backup architectures (EMC, NetApp, IBM, HP/3PAR, Hitachi, Dell, etc.)

Hands-on experience with Enterprise applications (Exchange, SQL, Oracle, etc.)

Experience with Data Management, Data Protection, Data Analytics

Extensive experience with Data Center, Business Continuity and Operating Systems

Experience successfully managing multiple simultaneous projects and accounts

Working knowledge of Cloud technologies, capabilities, and protocols

25 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

Private medical, dental, and vision insurance with dependent enrolment

Life insurance with enhanced coverage and global 24/7 protection

Income protection after 26 weeks, covering a portion of salary

Defined contribution pension plan with employer match

Worldwide travel insurance for business and leisure, with option to enroll dependents

Employee Assistance Program with therapy, legal, and financial support, plus online GP services and wellbeing programs

Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the United Kingdom, Veeam reserves the right to decline the application for this position

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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.

Personal data collected during the recruitment process will be processed in accordance with our Recruiting Privacy Notice , which explains how your information is collected, used, and handled in connection with hiring activities. By applying for this position, you consent to this processing.

By submitting your application, you confirm that the information provided, including any supporting documents, is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification may result in disqualification from consideration or, if discovered after employment begins, termination of employment.