Team Member
Full Job Posting
Mental Health First Aider (MHFA)
This is a voluntary position and is in addition to your current role
What is Mental Health First Aid?
In the UK 1 in 4 people experience mental health issues each year. At Welcome Break we recognise that and want to provide support for our Team Members.
Mental Health First Aid (MHFA) is an internationally recognised approach that teaches us to recognise the first signs and symptoms of some mental health problems and to guide individuals to appropriate help and support. Early intervention has a positive impact on recovery.
The role of a Mental Health First Aider
We are looking for Team Members of all levels who are willing to be a first point of contact for Team Members facing mental health challenges, to support both them others in the workplace. This role is in addition to an individual’s current job role.
The role of a Mental Health First Aider will be to provide immediate support for Team Members and/or their Line Manager when they are experiencing mental ill health by:
- Acting as a nominated contact point for individuals experiencing mental ill health
- Listening non-judgementally and confidentially
- Signposting Team Members to and external professional sources of support
- Being alert to immediate risks
- To promote and raise awareness of the mental health agenda tackling the associated stigma and discrimination
Please note Mental Health First Aiders will not diagnose symptoms, recommend treatment, or provide counselling.
Person Requirements
- As the role involves discussions of a sensitive nature, the ability to maintain confidentiality is essential
- Commitment to the need to improve awareness of mental health issues
- Good interpersonal skills – you may be required to work with leaders of all grades to embed a better understanding of mental health issues
- Good communication skills, to include empathy and listening skills
- A self-starter with plenty of initiative who can work individually and as part of a wider MHFA team
If you are successful in your application, then you must complete a two-day MHFA course. This is a comprehensive awareness and skills course, which includes a mix of presentations, discussions, and group work activities. It is our intention that this will be completed remotely.
Application Process
If you choose to apply for this role through Drive, you are making an “Expression of Interest” in the role of Mental Health First Aider. We do not require a copy of your CV to apply, instead you will need to answer a couple of questions focused on your motivation for applying and understanding of the role. How you answer these questions will decide if your application is taken any further, so please allow the appropriate time and thought needed to make your application.
Please discuss your interest in this opportunity with your line manager.
About Welcome Break
UK motorway service-area and hotel operator serving motorists, with food, retail, fuel, and EV facilities across Britain.
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