Team Leader - Project Operations Team Leader

Team Leader – Telecom Service DeliveryJob Summary

Key Responsibilities

• Lead and supervise Telecom service delivery teams, technicians, and subcontractors.
• Manage Telecom project activities from initiation through completion, ensuring quality and timely delivery.
• Coordinate installation schedules, equipment deliveries, deployment activities, and site readiness.
• Monitor SLA commitments and ensure all service requirements are executed within agreed timelines.
• Allocate daily tasks, monitor workforce productivity, and provide operational guidance to field teams.
• Coordinate with clients, consultants, vendors, technicians, and internal departments to ensure smooth project execution.
• Ensure compliance with Telecom operational procedures, safety standards, and documentation requirements.
• Prepare project schedules, progress reports, resource plans, and execution strategies.
• Track materials, logistics, equipment utilization, and inventory movements.
• Manage work permits, site access approvals, authority requirements, and project documentation.
• Support troubleshooting, maintenance coordination, fault resolution, and service restoration activities.
• Conduct site inspections and quality checks to ensure compliance with project specifications.
• Maintain accurate records of project progress, installation reports, team performance, and client communications.
• Identify project risks, operational issues, and resource constraints, and implement corrective actions.
• Mentor and train team members to improve technical and operational performance.

Requirements

• Minimum 2 years of experience in similar Project
• Proven experience leading field teams and coordinating multiple projects simultaneously.
• Strong leadership, planning, communication, and organizational skills.
• Knowledge of Telecom infrastructure, installations, service delivery operations, and SLA management.
• Ability to manage project schedules, manpower allocation, and operational priorities.
• Familiarity with Telecom project environments and client coordination processes.
• Proficiency in Microsoft Office, particularly Excel, reporting, and project documentation.
• Strong problem-solving and decision-making skills.
• UAE Driving License is preferred.
• Pay: AED2,500.00 - AED3,500.00 per month