Team Leader

The Role

Team Leader - Parking Enforcement
Location: Lincoln

Hours: 45 hours per week

Salary: £30,771 per annum

Do you have experience supervising a team?

Do you have good people management skills?

Do you have a full clean, UK manual driving licence?

We are looking for a Parking Enforcement Team Leader to manage a team of Civil Enforcement Officers in Lincolnshire. As a Team Leader, you would be responsible for ensuring operational requirements and service level agreements are met throughout all aspects of the contract.

What will you do?: What will you bring?:

• Manage your on-street team of enforcement staff to ensure they are performing their duties.
• Work on-street with your team to ensure staff are effectively deployed.
• Review performance data to ensure contractual conditions are met and implement corrective measures
• Motivate, praise and develop your team
• Ensure KPIs are reliably met by the enforcement team
• Make recommendations to management on service/operational issues
• Set goals, conduct appraisals and ascertain training needs for operational staff
• Maintain and uphold client liaisons.

• Experience as a previous civil enforcement officer or previous supervisor experience in a similar industry such as security or facilities.
• Be able to demonstrate team management skills including coaching, training and recruiting
• Experience working within a client facing role with good commercial acumen
• Experience of monitoring KPIs and preparing of reports
• Good written and verbal communication
• Hold a full clean, UK drivers licence.

What is on offer to you?:
• £30,771 per annum
• 45 hours per week
• 28 days holiday per year including Bank Holidays
• Pension scheme
• Training & Development opportunities
• Employee Discount scheme

Does this sound like an ideal opening for you? Click 'Apply Now' and our recruitment team will be in touch shortly!

Experience in being or knowledge of Civil Enforcement Officers and their role is essential for this position.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender or level in the business. We offer a inspiring work atmosphere where successes are shared. Staff have the growth prospects to fulfil their potential while aiming for excellence in their work