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Team Leader, Crisis Program

Covenant House Vancouver
Vancouver, CAN
Full-time
Mid
Onsite
Discovered 3 days ago
Communication

Full Job Posting

Education and Experience:

  • Diploma or degree related to social service
  • Supervisory experience preferred
  • First Aid & Non-Violent Crisis Intervention is an asset
  • Competencies:
  • Strong communication skills and ability to lead with empathy and inclusivity.
  • Solid understanding of issues impacting youth experiencing homelessness and systemic barriers.
  • Knowledge of harm reduction, trauma-informed, and person-centered approaches.
  • Experience supporting 2SLGBTQIA+ youth and fostering inclusive team environments.
  • Ability to maintain boundaries while modeling relational leadership.
  • Confident in managing crises and making decisions in complex situations.
  • Familiarity with Indigenous Cultural Safety and culturally responsive care.
  • Strong computer skills for documentation and coordination.
  • Proven leadership, supervision, and mentoring skills with frontline staff.
  • Current First Aid certification; able to respond to physical and mental health emergencies.
  • Willingness to support with other tasks, including physical duties (e.g., lifting up to 25 lbs).
  • Additional Position Information:
  • The schedule is as follows: CP O/N Sa-Tu/M 76hrs
  • Program: Crisis Program - Female and Gender Diverse
  • Shift Type: Overnight awake shift
  • Breaks: Paid and on-site
  • The successful candidate can expect a starting hourly rate of between $32.80 and $41.00 depending on factors such as internal equity, experience, competencies, and education. Once hired, the hourly rates are reviewed annually following the annual performance review and successful employees have the opportunity for their hourly rate to increase, over time, up to the maximum of the pay band, currently $49.20.
  • In 2024, we were recognized as one of Canada’s Top 100 Employers
  • Diversity, Equity & Inclusion
  • Covenant House Vancouver is a secular organization that welcomes and serves young people from all backgrounds. While the international federation to which we belong was founded in the 1970s by members of the Catholic Church, we are not aligned with any specific faith traditions.
  • CHV is committed to upholding diversity, equity, and inclusion in our workplace. We actively encourage applications from members of groups with historical and/or current barriers to equity, including, but not limited to:
  • Persons from groups marginalized due to race, ancestry, colour, religion/spiritual beliefs, or place of origin;
  • Persons with visible (physical) and/or invisible (mental) disabilities;
  • Persons who identify as women;
  • Persons of marginalized sexual orientations, gender identities, and gender expressions; and
  • Indigenous persons.
  • We recognize that many of these identities intersect and that therefore, diversity, equity, and inclusion can be complex. We value the contributions that each person brings and are committed to ensuring full and equal participation for all at Covenant House Vancouver.
  • We love what we do and try to make a difference every day. Covenant House Vancouver offers a competitive salary with a great benefits package and excellent opportunity for training and career advancement. If you are looking to join a place where we have a purpose and aim to achieve positive outcomes, please join us by applying.

Preferred Qualifications

  • Supervisory experience preferred

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