Team Leader – Client Acquisition & Retention (Sales)
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Key skills for this role
About the Role
About Us We are IBN Group, a diversified business group with a dynamic portfolio of 7+ companies operating across fintech, education, export, and more. With a strong global presence and offices in Calicut, Dubai, and Russia, we are committed to building innovative ventures that create value and long-term impact.
Key Skills for This Role
Full Job Posting
About Us
We are IBN Group, a diversified business group with a dynamic portfolio of 7+ companies operating across fintech, education, export, and more.
With a strong global presence and offices in Calicut, Dubai, and Russia, we are committed to building innovative ventures that create value and long-term impact.
Role Overview**
The Team Leader will be responsible for driving team performance, achieving organizational benchmarks, and ensuring high-quality client management.
This role involves leading, mentoring, and monitoring Relationship Managers (RMs) to maximize productivity, improve skill levels, and maintain operational excellence.
Key Skills & Competencies
1.Strong leadership and team management skills
2.Excellent communication and interpersonal abilities
3.Analytical mindset with performance tracking capabilities
4.Problem-solving and decision-making skills
5.Strong understanding of sales processes and client lifecycle
**6.Ability to train, coach, and mentor team member**s
Requirements
1.Strong communication skills
2.Sales-driven mindset
3.Minimum 2 years of experience in sales, customer handling, and customer service
4.Bachelor’s degree in Business, Finance, or related field
5.Prior experience in Forex / Financial Services / Sales Team Handling
6.Experience in managing RM / Sales teams with target-driven roles
What We Offer
Good salary + very attractive incentives
High-growth career opportunity
Professional and supportive work environment If you are ambitious, confident, and ready to grow in a performance driven environment, this is the right opportunity for you.
Pay: AED3,500.00 - AED5,000.00 per month
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