Team Lead II

At Wilsonart, we don’t just make surfaces—we build careers. When you join our team, you become part of something bigger: a company driven by innovation, grounded in values, and powered by people who care.

You’ll be surrounded by teammates who take pride in their work and look out for one another. You’ll have the chance to learn, grow and make a real impact. And you’ll be part of a company that believes winning means helping you succeed at work and in life.

Here, you’ll win with:

Support that keeps you well

Medical, dental, and life insurance

Company-paid short- and long-term disability

FSAs and dependent care options

Vision and legal benefits

Gym discounts and wellness clinics

Tuition reimbursement—for you and your dependents

Opportunities to grow

Clear paths to promotion and internal mobility

Training, coaching, and mentorship

Development programs to support your goals

Time for what matters

Paid vacation and holidays in your first year

A culture that respects work-life balance

Job Description:

The Team Leader II provides leadership to the department to ensure that production schedules and customer commitments are met. He/she is a highly competent leader who has demonstrated the hands-on skill and experience in the department they oversee. The liaison between the crew and management, interfacing with internal and external customers as necessary. This is a grade 5 position working night shift on N2.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Translates and/or determines goals & priorities for shift/crew.

Resolves problems and advises management, seeking assistance for complex problems.

Assists supervisor with production flow and staffing schedules.

Monitor and evaluate training, making adjustments where needed. Responsible for ensuring crews are properly trained and critical positions have back-ups.

Is a role model for leadership, attendance, safety practices and Wilsonart’s behaviors.

Responsible for actively participating in safety efforts that achieve/exceed SRP audit scores.

Is respectful and professional in communicating with others, providing clear, concise information and/or feedback in a timely manner.

Effectively facilitates shift/crew team meetings (safety, lean, etc.)

Make efforts to reduce process problems and improve the efficiencies of people.

Maintain quality control processes to ensure products/services meet standards.

Works closely with departments that supply needed materials to maintain minimal downtime.

Assists the supervisor in all aspects of maintaining an efficient, low cost, total quality and productive operation.

Provides feedback and input on performance reviews to Supervisor.

Responsible for documenting employee performance, making sure concerns and behaviors are addressed in a timely manner with supervisor.

Performs other duties as assigned.

KNOWLEDGE, SKILLS, and ABILITIES

Knowledge of safety standards applicable to the department and other pertinent rules/regulations governing work standards.

Knowledge of computers to proficiently update and maintain department documents, spreadsheets, databases and Oracle WIP transactions.

Knowledge of product types and the manufacturing process.

Knowledge of quality standards.

Ability to support leadership with decision making

Exceptional skills in verbal and written communication, including tact and diplomacy when dealing with customers and employees.

Ability to maintain confidentiality.

Skill in organizing and prioritizing the work of self and others.

Ability to manage multiple priorities in a fast paced environment.

Ability to operate machinery in a safe and comfortable manner.

Ability to maintain a clean work environment.

Ability to work independently and in a team environment.

Knowledge of company policies, procedures and practices.

MINIMUM REQUIREMENTS

EDUCATION:

High School diploma or equivalent. Prefer Associate Degree or advanced learning.