Teaching Assistant

Role purpose

Location and working arrangements

• Teaching-centre locations are Riyadh, Jeddah, and Al Khobar, Saudi Arabia.
• Activities are performed against agreed operational requirements and authorized hours.
• Operational needs may include evenings and weekends, registration periods, course commencements, and young-learner attendance periods.

Engagement and pay

• Role type is Non-Permanent Worker (NPW), hourly paid.
• Initial engagement is up to one year, subject to approved terms and any authorized extension.
• Pay band is not applicable or to be confirmed under approved NPW engagement arrangements.

Centre and learner operations

• Support authorized staff during young-learner attendance and help maintain orderly movement within designated areas.
• Assist with attendance logistics and alert authorized staff to attendance or welfare concerns.
• Provide limited practical assistance to young learners only when specifically authorized and appropriately briefed.
• Do not independently teach, lead learning activities, prepare or deliver lessons, assess students, or substitute for a teacher.

Customer service

• Welcome and direct students and customers, support customer flow, and respond to routine first-line enquiries.
• Refer complex, sensitive, or specialist enquiries to the appropriate team or authorized colleague.
• Provide parents and guardians approved administrative information about course arrangements, attendance procedures, and digital systems.

Administration and systems

• Support waiting lists, customer records, course schedules, registration arrangements, class changes, and related administrative information.
• Handle forms, class lists, registers, timetables, reports, and other documents in line with information-management standards.
• Complete routine data entry and authorized learning management system updates; provide basic approved system guidance and escalate unresolved technical issues.
• Assist with surveys, feedback forms, approved promotional materials, filing, scanning, document preparation, and archiving.

Safeguarding and safety

• Complete required safeguarding and health and safety briefings and follow applicable policies and instructions.
• Maintain professional boundaries; promptly report concerns about distress, harm, abuse, neglect, welfare, or safety through designated channels.
• Follow instructions for young-learner supervision, attendance, movement, collection, and handover; do not exceed authorized scope or competence.
• Protect confidential information and promptly report incidents, hazards, or unsafe conditions.

Assignment arrangements

• Undertake only activities within the agreed NPW assignment and authorized scope of work.
• Record hours accurately using the approved process and obtain authorization before additional hours or out-of-scope activities.
• Coordinate scheduling with the designated operational contact and raise uncertainty about duties or scope before proceeding.
• Comply with applicable site rules, confidentiality requirements, codes of conduct, and other communicated requirements.

About the British Council