successfactors
Talent Coordinator
Dentons UK and Middle East LLP
Edmonton, CAN
Junior · 2–3 years experience
Onsite
Discovered 2 weeks ago
sapsharepoint
Role Overview
The Talent Coordinator , a member of the National Talent team, is located in the Edmonton office.
The Talent Coordinator provides effective client service and delivery to all Dentons members.
This role is accountable for responding to internal inquiries, providing confidential support to the Talent team and for the maintenance of data in electronic files and in Human Resources Information Systems (HRIS).
This role maintains strict confidentiality of all information and works in collaboration and in a backup capacity within Talent to facilitate seamless service for our internal clients.
This is a hybrid role which is subject to change based on local office policy.
The role also provides in-person support for onboarding, meetings, employee programs, and other workplace needs as required.
Key Skills for This Role
sapsharepoint
Full Job Posting
RESPONSIBILITIES
- First point of contact to respond and resolve ‘Tier 1’ employee inquiries, including but not limited to vacation, overtime, timesheets, benefits, compensation changes, general payroll inquiries, corporate policies, and basic HRIS support such as troubleshooting login issues and assisting with system navigation Partner with the broader Talent team, leaders and employees to ensure a high level of client service and positive, consistent employee experience regardless of the nature of the interaction. Accountable for the delivery of excellent client-focused service by engaging in active listening and projecting the highest level of professionalism in every interaction. Support department leads/managers with administration and logistics of onboarding and offboarding activities by collaborating with various internal teams to complete all relevant steps and activities. Prepare correspondence, letters, documents and employment contracts and other employee documentation in accordance with Firm standards. Conduct and present new hire orientation, benefits onboarding sessions. Process all relevant forms related to these benefits, employee referral payments and vendor invoices. Support employee leaves of absences requests (parental, medical, personal and/or unpaid leave) and coordinate with Payroll team and Talent Advisors to ensure proper follow-up and tracking. Create and maintain employee digital records as well as personnel-related data in our HRIS and other Talent systems and proactively liaise with employees and managers to ensure accurate and current records. Collaborate with the Talent Advisory Manager to support payroll processing by ensuring accurate and timely HRIS data entry and validation, and provides support related to absence management. Ensure the confidentiality and integrity of employee data within the HRIS by accurately tracking and diarizing transactions to bring forward for payroll cut-off, and conducting regular follow-ups and audits to ensure information is complete and accurate. Produce, update and distribute various reports using data from the HRIS including both regularly scheduled and ad hoc reports, as requested. Assist with the organization and coordination of various internal Firm engagement, culture, and employee recognition activities including staff appreciation, long service and retirement receptions and holiday/summer events and other employee programs. Support Talent communications through newsletters, maintenance of SharePoint site, and other internal channels, helping to ensure employee information, resources, program updates, and Talent communications are clear, timely, and accessible. Provide administrative support to the Talent team, including managing inboxes, scheduling meetings, processing expenses, routine scanning and filing. Actively participate in team meetings and provide support to peers to ensure consistency in the provision of support to internal clients. Develop and evolve administrative processes and procedures while improving employee experience. Contribute to evaluating, developing and enhance company policies as necessary. Demonstrate strong accountability and follow-through by managing priorities, monitoring outstanding items, meeting deadlines, and ensuring required actions are completed. Other duties and projects as assigned.
REQUIREMENTS
- Post-secondary degree, diploma or certificate in Human Resources Management. 2-3 years of HR administrative experience and working exposure to Human Resources Information Systems (HRIS). Experience with SAP SuccessFactors considered an asset. Experience using Microsoft office products including Excel, Word, SharePoint and PowerPoint. Excellent written and verbal communication skills with an ability to effectively communicate with individuals at all levels within the Firm. Strong client-service orientation and the ability to consistently meet the needs of internal clients in a high-volume, fast-paced environment. Ability to manage multiple competing priorities and maintain strict adherence to deadlines, including payroll cut-offs, onboarding requirements, and employee lifecycle activities. Highly effective project management, prioritization, multi-tasking, organizational and time management skills with exceptional follow through and attention to detail. Ability to absorb new ideas and concepts quickly and to ensure they are clearly communicated to an audience. Energetic, self-motivated, and results-oriented. Ability to develop and maintain positive working relationships. A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and relationship management skills. Strong problem identification and problem resolution skills. High level of critical and logical thinking, analysis, and/or reasoning to identify underlying issues or potential risks within work tasks. Confident and proficient in using AI tools, including writing effective prompts. Demonstrated commitment to privacy and ethical conduct within a politically and culturally sensitive environment Bilingualism (French/English) considered an asset. We thank all applicants for their interest, however, only those selected for an interview will be contacted. This role is a replacement position. The target salary range for this position is $55,000 – $65,000, commensurate with the successful candidate’s skills, experience, and qualifications. Dentons is committed to equitable and competitive compensation. This target range falls within our internal salary ranges, which are based on comparable roles in the external market. We strive to hire, promote, and transfer individuals at the entry point of the range, with consideration given to prior experience, relevant skills, and market conditions. We recognize that rewarding exceptional talent goes beyond salary. Our comprehensive total rewards package includes inclusive and flexible benefits that support the wellbeing and development of our people. This includes extended health and mental health benefits, paid time off, retirement savings plans, a fitness subsidy, parental leave top-up, and more. In addition, our learning and development programs—such as mentorship opportunities, employee networks, and leadership development initiatives—are designed to support personal and professional growth. At Dentons, all candidate screening, assessment, and hiring decisions are made by people. From time to time, we use AI-enabled tools to assist in enhancing our recruitment process and materials; however, these tools do not screen candidates or make hiring decisions.
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