Tableau Developer Analyst, Retail Customer Care

Role Overview

Responsibilities

• Have full ownership of developing, enhancing and maintaining Tableau Dashboards, extracts and their schedules along with strong understanding of SQL, database concepts and Tableau Prep for data preparation.
• Create interactive and user friendly dashboards and reports in Tableau Desktop and Tableau Server to provide meaningful insights and tell a story that guides decision making.
• Verify data accuracy and consistency by working closely with data engineers and analysts.
• Diagnose and resolve any problems related to performance or data issues in datasources, dashboards, or reports.
• Develop reporting access strategy and implement and maintain user access accordingly to plan.
• As a subject matter expert on Tableau, learn new features and techniques and help expand the knowledge of fellow team members in the organization.
• Work closely with stakeholders to understand and translate their business requirements into Tableau dashboards' functional specifications.
• Engage in impactful work and demonstrate storytelling to effectively communicate the work to leadership.
• Occasional meetings with peers and cross-functional teams in Americas, EMEIA and APAC during overlapping business hours.

Minimum Qualifications

• 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience.
• 3+ years of proven experience in developing and working on Tableau driven dashboards, analytics.
• Advanced proficiency with Tableau Prep, Tableau Desktop and Server.
• Excellent knowledge of database concepts and extensive hands-on experience working with SQL.
• Effective presentation and communication skills, including ability to explain complex data and charts in a concise manner to large cross-functional audiences.
• Proven problem-solving and cross-functional project work experience.

Preferred Qualifications

• 7+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience.
• Bachelor's degree in engineering, mathematics, finance, statistics, economics or other quantitative area, Master Degree a plus.
• Strong knowledge of Python preferred.
• Strong work ethic and attention to detail. Ability to balance multiple projects and meet timelines.
• Ability to stay positive in high stress situations and multitask in a dynamic environment.
• Experience developing relationships with senior collaborators.

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