Tableau Developer Analyst, Retail Customer Care

Role Overview

Responsibilities

• Have full ownership of developing, enhancing and maintaining Tableau Dashboards, extracts and their schedules along with strong understanding of SQL, database concepts and Tableau Prep for data preparation
• Create interactive and user friendly dashboards and reports in Tableau Desktop and Tableau Server to provide meaningful insights and tell a story that guides decision making
• Verify data accuracy and consistency by working closely with data engineers and analysts
• Diagnose and resolve any problems related to performance or data issues in datasources, dashboards, or reports
• Develop reporting access strategy and implement and maintain user access accordingly to plan
• As a subject matter expert on Tableau, learn new features and techniques and help expand the knowledge of fellow team members in the organization
• Working closely with stakeholders to understand and translate their business requirements into Tableau dashboards' functional specifications
• Engage in impactful work and demonstrate storytelling to effectively communicate the work to leadership
• Occasional meetings with peers and cross-functional teams in Americas, EMEIA and APAC during overlapping business hours

Minimum Qualifications

• 5+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience
• 3+ years of proven experience in developing and working on Tableau driven dashboards, analytics
• Advanced proficiency with Tableau Prep, Tableau Desktop and Server
• Excellent knowledge of database concepts and extensive hands-on experience working with SQL
• Effective presentation and communication skills, including ability to explain complex data and charts in a concise manner to large cross-functional audiences
• Proven problem-solving and cross-functional project work experience

Preferred Qualifications

• 7+ years of professional experience in operations, analytics, management consulting, corporate strategy, or equivalent experience
• Bachelor's degree in engineering, mathematics, finance, statistics, economics or other quantitative area, Master Degree a plus
• Strong knowledge of Python preferred
• Strong work ethic and attention to detail; ability to balance multiple projects and meet timelines
• Ability to stay positive in high stress situations and multitask in a dynamic environment
• Experience developing relationships with senior collaborators

About Apple