Systems Technician
Full Job Posting
Systems Technician
The AV systems technician will use a documented audio-visual system design to integrate a turn-key, fully functional AV system. This includes the physical installation of equipment, cable pulls, terminations, troubleshooting, equipment configuration and quality assurance activities. The systems technician leads a crew of student technicians, providing technical training and leadership to inexperienced workers. The technician also performs on-call problem resolution.
Installation
Physical installation of AV system components (projectors, TV's, racks, equipment, etc.): Understand and execute proper installation methods, following local codes and safety guidelines.
Know and properly use installation tools.
Connect devices together: Understand the different signal types, wire types and terminations.
Configure & program AV devices.
Provide quality assurance activities that ensure that the installed system is functioning as designed.
Field Engineering: using best practices, codes, and industry standards, determine pathways, mounting methods, project and site logistics, etc.
Supervision, Coaching, and Leadership
Lead assigned student technicians in AV install.
Provide on-the-job training for student technicians.
Collaborate and work with other full-time technicians.
Participate in and on occasion, lead team training.
Manage Projects
Project fulfillment: understand the scope, requirements and intended user experience of a project and then install the project according to those requirements.
Coordinate with other trades when needed.
System diagnostics and fault resolution
On call: respond to customer calls, both remotely and in person, to resolve problems with campus AV systems (technical problems and user error).
Repair AV systems: identify and correct problems in a non-functioning AV system.
Professional Development and Training
Participate in on-the-job learning opportunities.
Take online and in-person courses in audio visual technology, methods and processes.
What qualifies you for this role
This position provides an opportunity for people of varying levels of skill. If you have a lot of education, experience, and skill, we’ll compensate you accordingly. If you are early in your career, this could be a great opportunity for you, too. Different levels of pay are assigned by the hiring department depending on experience/education/skills and business needs.
Level 50: 1 year of related experience. ($25.00-$32.50)
Level 51: 2-3 years of experience or equivalent combination of related training/education & experience. ($28.25-$36.25)
Level 52: 4 years of experience or equivalent combination of related training/education & experience. ($31.25-$40.50)
Skills, abilities, knowledge, licenses, certifications:
Technical Skills
- Install, configure, troubleshoot, and maintain audio, video, and integrated AV systems
- Set up and operate sound reinforcement systems, microphones, mixers, amplifiers, and speakers
- Install and maintain video displays, projectors, video walls, and presentation systems
- Configure and support AV control systems and signal distribution equipment
- Knowledge of analog and digital audio/video signal flow
- Structured cabling installation and termination (CAT5e, CAT6, fiber optic, HDMI, SDI, and related AV cabling)
- Utilization of AV testing, calibration, and diagnostic equipment
- Basic networking concepts for AV-over-IP systems (wired and wireless)
- Reading and interpreting technical drawings, schematics, and system diagrams
- Audio Visual Systems Knowledge
- Audio and video transmission methods, standards, and protocols
- Digital signal processing (DSP) concepts
- Video conferencing and unified communications platforms
- AV control systems and automation technologies
- Communication media, signal routing, and distribution technologies
- Licenses and Certifications
- CTS (Certified Technology Specialist)
- CTS-I (Certified Technology Specialist – Installation)
- CTS-D (Certified Technology Specialist – Design)
- Manufacturer certifications (e.g., Crestron, Extron, Q-SYS, Biamp, Shure, Dante)
- OSHA Safety Training Certification
- Lift and ladder safety certifications
- Abilities
- Work independently and as part of a technical team
- Communicate effectively
- Manage multiple projects and prioritize tasks
- Lift and move AV equipment safely and work at heights when required
- Provide professional customer service and technical support during events and installations
- Maintain accurate documentation, and system configurations
- What we offer in return:
- This position comes with fantastic benefits, including:
- 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
- Generous vacation and sick time, plus 13 paid holidays
- Employee assistance program, available to the employee and all members of their household
- Tuition benefits for employees and eligible family members
- Access to athletic facilities
- Excellent medical/dental benefits
- Short/long term disability benefits
- Paid parental and maternity leave
- Wellness program
- Free on-campus parking
- Free UTA passes for employee, spouse, and qualified dependents
- Discounts at the BYU Store and for many events at BYU
- Pay Grade: 50-52
- Typical Starting Pay: $25.00-$40.50/hr ($52,500-$84,500)
- The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.
Qualifications
- Install, configure, troubleshoot, and maintain audio, video, and integrated AV systems
- Set up and operate sound reinforcement systems, microphones, mixers, amplifiers, and speakers
- Install and maintain video displays, projectors, video walls, and presentation systems
- Configure and support AV control systems and signal distribution equipment
- Knowledge of analog and digital audio/video signal flow
- Structured cabling installation and termination (CAT5e, CAT6, fiber optic, HDMI, SDI, and related AV cabling)
- Utilization of AV testing, calibration, and diagnostic equipment
- Basic networking concepts for AV-over-IP systems (wired and wireless)
- Reading and interpreting technical drawings, schematics, and system diagrams
- Audio Visual Systems Knowledge
- Audio and video transmission methods, standards, and protocols
- Digital signal processing (DSP) concepts
- Video conferencing and unified communications platforms
- AV control systems and automation technologies
- Communication media, signal routing, and distribution technologies
- Licenses and Certifications
- CTS (Certified Technology Specialist)
- CTS-I (Certified Technology Specialist – Installation)
- CTS-D (Certified Technology Specialist – Design)
- Manufacturer certifications (e.g., Crestron, Extron, Q-SYS, Biamp, Shure, Dante)
- OSHA Safety Training Certification
- Lift and ladder safety certifications
- Abilities
- Work independently and as part of a technical team
- Communicate effectively
- Manage multiple projects and prioritize tasks
- Lift and move AV equipment safely and work at heights when required
- Provide professional customer service and technical support during events and installations
- Maintain accurate documentation, and system configurations
- 401k. BYU automatically contributes 8% at no cost to you. Additionally, if you contribute 5%, BYU adds an additional 4% (Rehires may qualify for different retirement plans)
- Generous vacation and sick time, plus 13 paid holidays
- Employee assistance program, available to the employee and all members of their household
- Tuition benefits for employees and eligible family members
- Access to athletic facilities
- Excellent medical/dental benefits
- Short/long term disability benefits
- Paid parental and maternity leave
- Wellness program
- Free on-campus parking
- Free UTA passes for employee, spouse, and qualified dependents
- Discounts at the BYU Store and for many events at BYU
- Pay Grade: 50-52
- Typical Starting Pay: $25.00-$40.50/hr ($52,500-$84,500)
- The actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.
About Brigham Young University
Private, nonprofit Latter-day Saint research university serving undergraduate and graduate students through faith-integrated education and research.
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