Systems Integration Specialist
Role Overview
The Release Manager & Scrum Master is responsible for orchestrating the end-to-end release lifecycle for the ACE actuarial platform while simultaneously leading agile ceremonies and delivery rhythm for a geo-dispersed team.
The role is dual-purpose: ensuring that every release is controlled, traceable, and production-ready, while also embedding a high-performing agile culture through effective Scrum facilitation.
The role operates as a critical bridge between Hyderabad and global stakeholders, requiring strong ownership, proactive communication, and the ability to manage complexity under pressure.
Key Skills for This Role
Full Job Posting
Skills & Experience
- Required Experience Minimum 7 years of experience in Release Management, Delivery Management, or Agile Scrum roles. Proven experience managing releases for large, complex enterprise applications with multiple integrated components. Strong hands-on experience as a Scrum Master on a delivery team—not just a supporting role, but as the primary facilitator and impediment remover. Experience working in financial services, insurance, banking, or other regulated/complex domain is strongly preferred.
Technical Skills
- Advanced, hands-on experience with Azure DevOps (ADO): boards, pipelines, release management, test plans, and dashboards. This is a non-negotiable requirement—basic ADO exposure is not sufficient. Experience with release tooling and deployment coordination (CI/CD pipelines, change management processes, ITSM tools). Familiarity with cloud deployments (Azure or AWS) and how infrastructure changes interact with release planning. Competent in tracking and reporting using ADO or equivalent tooling (Jira, ServiceNow). Certifications — Required Active Scrum certification: Certified Scrum Master (CSM), Professional Scrum Master (PSM I or II), or equivalent (SAFe Scrum Master acceptable). ITIL Foundation or equivalent release/change management certification is required. AI & Mindset Practical exposure to AI-assisted productivity tools (e.g. Copilot, AI writing assistants, automation tools) is an advantage. Demonstrates a learning mindset and openness to evolving ways of working. Professional Skills Excellent communication skills—clear, proactive, and confident across technical and non-technical audiences. Strong organisational skills with the ability to manage multiple concurrent releases and sprint streams. Structured approach to risk management, escalation, and decision-making under pressure. Proven ability to work independently in a geo-dispersed team—self-directing when requirements are ambiguous and proactively communicating status without being prompted. Education Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field (or equivalent practical experience). Candidate Data Privacy Notice By applying for this position, you acknowledge that Zurich Insurance Group will collect and process your personal data for the purposes of recruitment and selection. Your data will be handled in accordance with applicable data protection laws and Zurich’s privacy policy. Data will be retained for a period consistent with legal requirements and internal policy and will not be shared with third parties without your consent except where required by law. You have the right to access, correct, or request deletion of your personal data by contacting the HR team. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
Qualifications
- Advanced, hands-on experience with Azure DevOps (ADO): boards, pipelines, release management, test plans, and dashboards. This is a non-negotiable requirement—basic ADO exposure is not sufficient. Experience with release tooling and deployment coordination (CI/CD pipelines, change management processes, ITSM tools). Familiarity with cloud deployments (Azure or AWS) and how infrastructure changes interact with release planning. Competent in tracking and reporting using ADO or equivalent tooling (Jira, ServiceNow). Certifications — Required Active Scrum certification: Certified Scrum Master (CSM), Professional Scrum Master (PSM I or II), or equivalent (SAFe Scrum Master acceptable). ITIL Foundation or equivalent release/change management certification is required. AI & Mindset Practical exposure to AI-assisted productivity tools (e.g. Copilot, AI writing assistants, automation tools) is an advantage. Demonstrates a learning mindset and openness to evolving ways of working. Professional Skills Excellent communication skills—clear, proactive, and confident across technical and non-technical audiences. Strong organisational skills with the ability to manage multiple concurrent releases and sprint streams. Structured approach to risk management, escalation, and decision-making under pressure. Proven ability to work independently in a geo-dispersed team—self-directing when requirements are ambiguous and proactively communicating status without being prompted. Education Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field (or equivalent practical experience). Candidate Data Privacy Notice By applying for this position, you acknowledge that Zurich Insurance Group will collect and process your personal data for the purposes of recruitment and selection. Your data will be handled in accordance with applicable data protection laws and Zurich’s privacy policy. Data will be retained for a period consistent with legal requirements and internal policy and will not be shared with third parties without your consent except where required by law. You have the right to access, correct, or request deletion of your personal data by contacting the HR team. About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D. Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us . NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .
- Minimum 7 years of experience in Release Management, Delivery Management, or Agile Scrum roles.
- Proven experience managing releases for large, complex enterprise applications with multiple integrated components.
- Strong hands-on experience as a Scrum Master on a delivery team—not just a supporting role, but as the primary facilitator and impediment remover.
- Technical Skills Advanced, hands-on experience with Azure DevOps (ADO): boards, pipelines, release management, test plans, and dashboards.
- This is a non-negotiable requirement—basic ADO exposure is not sufficient.
- Experience with release tooling and deployment coordination (CI/CD pipelines, change management processes, ITSM tools).
- Familiarity with cloud deployments (Azure or AWS) and how infrastructure changes interact with release planning.
- Competent in tracking and reporting using ADO or equivalent tooling (Jira, ServiceNow).
- Certifications — Required Active Scrum certification: Certified Scrum Master (CSM), Professional Scrum Master (PSM I or II), or equivalent (SAFe Scrum Master acceptable).
- ITIL Foundation or equivalent release/change management certification is required.
- AI & Mindset Practical exposure to AI-assisted productivity tools (e.g.
- Copilot, AI writing assistants, automation tools) is an advantage.
- Demonstrates a learning mindset and openness to evolving ways of working.
- Professional Skills Excellent communication skills—clear, proactive, and confident across technical and non-technical audiences.
- Strong organisational skills with the ability to manage multiple concurrent releases and sprint streams.
- Structured approach to risk management, escalation, and decision-making under pressure.
- Proven ability to work independently in a geo-dispersed team—self-directing when requirements are ambiguous and proactively communicating status without being prompted.
- Education Bachelor’s degree in Information Technology, Engineering, Computer Science, or a related field (or equivalent practical experience).
- Candidate Data Privacy Notice By applying for this position, you acknowledge that Zurich Insurance Group will collect and process your personal data for the purposes of recruitment and selection.
- Your data will be handled in accordance with applicable data protection laws and Zurich’s privacy policy.
- Data will be retained for a period consistent with legal requirements and internal policy and will not be shared with third parties without your consent except where required by law.
- You have the right to access, correct, or request deletion of your personal data by contacting the HR team.
- About NTT DATA NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100.
- We are committed to accelerating client success and positively impacting society through responsible innovation.
- We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future.
- As a Global Top Employer, we have experts in more than 50 countries.
- We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners.
- NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.
- Whenever possible, we hire locally to NTT DATA offices or client sites.
- This ensures we can provide timely and effective support tailored to each client’s needs.
- While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements.
- For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs.
- At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees.
- NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses.
- If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .
- NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users.
- If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us .
- This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
- NTT DATA is an equal opportunity employer.
- Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
- For our EEO Policy Statement, please click here .
- If you'd like more information on your EEO rights under the law, please click here .
- For Pay Transparency information, please click here .
Preferred Qualifications
- Required Experience Minimum 7 years of experience in Release Management, Delivery Management, or Agile Scrum roles. Proven experience managing releases for large, complex enterprise applications with multiple integrated components. Strong hands-on experience as a Scrum Master on a delivery team—not just a supporting role, but as the primary facilitator and impediment remover. Experience working in financial services, insurance, banking, or other regulated/complex domain is strongly preferred.
- Experience working in financial services, insurance, banking, or other regulated/complex domain is strongly preferred.
About NTT DATA Services
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