icims
Systems Analyst
GLOTECH, Inc.
Orlando, USA
Full Time, Temporary
Mid
Onsite
Discovered 1 months ago
SQLService NowVTFSTFSJiraOracle 9.x/10.x
Key Skills for This Role
SQLService NowVTFSTFSJiraOracle 9.x/10.x
Full Job Posting
Required Qualifications
- Working knowledge of database structure language and ability to demonstrate SQL query skills required
- Excellent verbal and written communication skills with an ability to translate business requirements into User Stories and to provide corresponding technical requirements
- Experience in drafting technical design proposals for system enhancements or replacements
- Proven ability to effectively communicate directly with Business Owners and Internal and External Customers.
- Demonstrated ability to understand, predict and avoid downstream impact to changes to integrated systems and applications, understanding of when to get other teams engaged at integration points.
- Excellent ability to converse with vendors and external resources to maintain professional business relations in the support of our systems
- Experience in creating training documents and training programs and ability to teach a session to both non-technical business users and technical IT resources
Preferred Skills
- BS Computer Science, MIS, Engineering degree or equivalent technical experience and IT certifications
- Cultural fit as a team player with positive attitude and strong interpersonal skills - must also be able to work independently
- Strong problem solving and analytical skills
- Able to identify risks, address issues and follow change management policies
- General knowledge and experience of SDLC and ITIL standards with application implementations, software upgrades, and hardware refreshes
- Previous experience in a client facing role. Proven track record of customer interaction and support.
- Ability to learn new technologies quickly
- Demonstrated organizational skills, ability to set priorities, coordinate multiple tasks simultaneously with strong attention to details
- Experience in updating Windows Operating Systems
- Knowledge of Jira or similar IT Incident/Change management systems; Knowledge of VTFS or TFS (code repository)
- Demonstrated ability and experience in providing support on business applications in the following areas: Programming Languages - C#, VB.Net, JAVA, .XML DBMS - Oracle 9.x/10.x and/or Microsoft SQL Server Powershell
- Programming Languages - C#, VB.Net, JAVA, .XML
- DBMS - Oracle 9.x/10.x and/or Microsoft SQL Server
- Powershell
- Working knowledge of LAN, VLAN and Wireless Network systems and experience with each preferred
- Some (1 - 3 years) experience or demonstrated competency at a competent level with Point of Sale System support and peripheral device configuration and maintenance (i.e. printers, scanners, cameras, time clocks, credit/payment devices, etc.)
- Preferred to have some experience with Omnico (aka Mantra) Freedom POS, Micros 9700, Micros Simphony or other Culinary POS systems
- Preferred to have some experience with Ticketing and Reservations software
- Some experience (1 - 3 years) or demonstrated competency at an expert level working directly with credit providers
- Some theme park experience is a plus
- Experience supporting mobility applications is a plus
- GLOTECH, Inc. is an Equal Opportunity/Affirmative Action Employer - Minorities/Females/Protected Veterans/Individuals with Disabilities.
About GLOTECH, Inc.
IT Services & Consulting144 employeesFounded 1995
GLOTECH is a privately and minority-owned IT and engineering services firm serving military, federal, and commercial clients.
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