Systems Analyst

Position overview

Application support and analysis

• Support assigned business applications and processes; research, troubleshoot, and coordinate resolution of application, workflow, data, and system issues.
• Coordinate with business units, Technology, vendors, and stakeholders; assist with upgrades, releases, enhancements, and maintenance.
• Analyze business needs, workflows, and system functionality; document and validate requirements and recommend practical improvements.

Enhancements and implementation

• Identify workflow improvements through enhancements, automation, standardization, reporting, or improved processes.
• Design, configure, test, implement, and support approved enhancements and automation; support integrations and reporting solutions.
• Develop test plans and participate in user acceptance testing, implementation, end-user training, communications, and post-implementation follow-up.

Reporting, documentation, and controls

• Maintain procedures, process documentation, reporting requirements, and system-related records.
• Assist with operational, audit, compliance, and regulatory reporting for assigned systems.
• Support controls, documentation standards, and change-management processes.

Additional duties

• Participate in special projects, system evaluations, vendor discussions, and continuous-improvement activities.
• Provide limited backup support for related systems and functions; assist with reporting, data validation, system access, documentation, and operational support.
• Maintain awareness of relevant systems, workflow automation, reporting, data, approved AI capabilities, and process-improvement practices.

Qualifications

• 3–5 years of related experience and/or training.
• Bachelor's degree or equivalent combination of experience and/or training.

Compensation

• Hiring hourly pay range is $42.47 to $62.61; eligible bank positions may receive incentive compensation that varies by role.
• Pay depends on factors including geographic location, work experience, education, and skill level.

Benefits

• Benefits, subject to eligibility, include health care coverage, retirement savings with employer matching opportunity, bank-paid employee stock ownership plan, tuition reimbursement, and an employee volunteer program.