Systems Analyst

Role overview

Schedule

• One schedule is Sunday–Thursday, 8:00 a.m.–5:00 p.m.; another is Wednesday–Saturday, 7:00 p.m.–5:30 a.m.
• Schedule may vary based on support needs.

Responsibilities

• Support and troubleshoot WMS, WES, WCS, and other order-processing systems across the fulfillment network.
• Create reports that improve operational visibility and performance; support continuous improvement and system enhancements.
• Handle production system requests, order research, ad hoc reporting, and level 1 support; document issues and resolutions.
• Create work instructions, SOPs, and training materials for WMS, WES, and WCS.

Requirements

• Bachelor’s degree required; Computer Science, Management Information Systems, or Engineering degree desired.
• At least 1 year of experience in multi-site industrial distribution, manufacturing, or processing environments.
• SQL experience and experience gathering data and creating custom reports.
• Proficiency with Microsoft Office and Google apps; some travel required.
• Communication, prioritization, attention to detail, flexibility, and reliability are required.

Benefits

• Benefits include 401(k) match, role-based equity plan, PTO, parental leave, health and wellness plans, tuition reimbursement, and meal-plan discounts.