Systems Administrator – Microsoft 365

Role overview

Responsibilities

• Administer Microsoft 365 services and cloud-based workplace environments; manage accounts, access permissions, licenses, and administrative policies.
• Monitor system performance, availability, and service health; support Microsoft 365 applications, collaboration services, and productivity tools.
• Assist with identity, authentication, security, and access management.
• Troubleshoot technical issues and coordinate resolution of complex incidents.
• Maintain documentation, procedures, configurations, and administrative records.
• Support Microsoft 365 updates, migrations, integrations, and improvement initiatives.
• Collaborate with IT teams and business stakeholders on technology requirements.
• Identify improvements to reliability, security, and operational efficiency.

Requirements

• A bachelor's degree or equivalent qualification in Information Technology, Computer Science, or a related field is preferred.
• Three or more years of experience in systems administration, Microsoft 365, cloud administration, or related IT operations is preferred.
• Strong understanding of Microsoft 365 administration and cloud-based workplace environments.
• Knowledge of identity, access management, user provisioning, and security principles.
• Familiarity with Microsoft 365 service management and troubleshooting practices.
• Able to diagnose technical issues, develop practical solutions, and manage multiple technical priorities with minimal supervision.
• Strong understanding of system administration, documentation, and IT support processes.
• Strong communication and stakeholder management skills; able to work effectively in a remote collaborative environment.

What the employer offers

• Flexible part-time hours and a fully remote working arrangement.
• Competitive compensation aligned with technical expertise and responsibilities.
• Exposure to modern cloud and digital workplace technologies, international IT operations, and cross-functional projects.
• Professional development through hands-on administration and improvement initiatives.
• Collaborative environment focused on reliability, security, innovation, and continuous improvement.