System Training & Implementation Specialist

Responsibilities:

• Develop and deliver comprehensive training materials and programs for new system implementations.
• Collaborate with cross-functional teams to understand system functionality and training needs.
• Conduct training sessions, workshops, and webinars tailored to different user groups.
• Provide ongoing support and guidance to users during and after system deployment.
• Evaluate training effectiveness and update materials as needed to ensure clarity and user engagement.
• Assist in the development of implementation plans and timelines in coordination with project teams.
• Identify areas for improvement in training delivery and system adoption, suggesting enhancements to optimize performance.
• Maintain documentation related to training programs, system guidelines, and user manuals.

Requirements:

• Bachelor's degree in Information Technology, Business Administration, Education, or a related field.
• Proven 15 years of experience in system training, implementation, or a similar role.
• Strong presentation and communication skills with the ability to engage diverse audiences.
• Experience with learning management systems and e-learning development tools is a plus.
• Excellent organizational and project management abilities.
• Ability to work collaboratively across departments and independently manage training programs.
• Strong problem-solving skills and adaptability in a dynamic environment.
• Familiarity with commonly used enterprise software systems is preferred.