System Engineer
Role Overview
Hands-on System Engineer role deploying, configuring, supporting, and troubleshooting REPLIL Industrial Patch Manager and its supporting infrastructure at customer environments in Saudi Arabia.
The role focuses on Windows Server, patch management, networking, firewalls, remote-management protocols, and enterprise infrastructure.
OT or industrial experience is advantageous; candidates with strong IT infrastructure and patch-management backgrounds may develop OT expertise.
Key Skills for This Role
Full Job Posting
Role overview
Hands-on System Engineer role deploying, configuring, supporting, and troubleshooting REPLIL Industrial Patch Manager and its supporting infrastructure at customer environments in Saudi Arabia.
The role focuses on Windows Server, patch management, networking, firewalls, remote-management protocols, and enterprise infrastructure.
OT or industrial experience is advantageous; candidates with strong IT infrastructure and patch-management backgrounds may develop OT expertise.
About REPLIL
REPLIL develops cybersecurity and infrastructure-management solutions for industrial and operational technology environments.
Its Industrial Patch Manager centralizes patch and vulnerability management across heterogeneous IT and OT environments.
The platform supports operating-system, software, firmware, and vendor-approved updates and correlates vulnerability information from sources including the NIST National Vulnerability Database.
Responsibilities
- Deploy, configure, administer, and troubleshoot REPLIL Industrial Patch Manager and related components; manage and troubleshoot Windows Server.
- Configure and support WSUS, SCCM/MECM, and Windows Update; manage patch discovery, applicability, testing, approvals, deployment, scheduling, reboots, verification, remediation, compliance, and reporting.
- Troubleshoot failed installations using Windows and application logs; configure and troubleshoot connectivity between distributed systems.
- Work with firewalls, switches, routers, VLANs, ports, routing, DNS, certificates, and network security policies.
- Troubleshoot WinRM/PowerShell Remoting, WMI, SSH, SNMP, HTTPS/TLS, and RDP.
- Monitor availability, performance, services, logs, and infrastructure health; support patching of Windows, Linux, applications, and network infrastructure.
- Help customers and internal teams with troubleshooting and root-cause analysis; prepare technical documentation, deployment procedures, troubleshooting guides, and customer reports.
- Participate in system design reviews, testing, SAT activities, implementation, and customer handover; collaborate with product, engineering, cybersecurity, and R&D teams.
Required qualifications
- At least 3 years of hands-on experience in System Engineering, System Administration, Infrastructure Support, or a similar role.
- Practical understanding of enterprise patch management and strong hands-on Windows Server administration experience.
- Experience with WSUS, SCCM/MECM, Windows Update, or a comparable enterprise patch-management platform.
- Understanding of Windows patching, servicing, cumulative and security updates, prerequisites, reboot requirements, and failure troubleshooting.
- Working knowledge of Active Directory, Group Policy, DNS, certificates, services, Task Scheduler, and PowerShell.
- Understanding of TCP/IP networking, ports, routing, VLANs, DNS, and firewall rules; hands-on experience troubleshooting firewalls and network equipment.
- Systematic troubleshooting skills and clear communication with customers and internal engineering teams.
- Bachelor’s degree in Computer Engineering, Electrical Engineering, Information Technology, Computer Science, or a related discipline, or equivalent practical experience.
Workplace and employment
- Full-time, on-site role in Khobar, Saudi Arabia.
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