System Engineer
Role Overview
Raqmiyat is seeking an experienced System Engineer and OpenText (Micro Focus) Consultant.
The role focuses on enterprise management solutions, AIOps, machine learning-driven IT operations, intelligent monitoring, automation, and enterprise-scale transformation.
The successful candidate will manage, enhance, integrate, and support OpenText Enterprise Monitoring platforms in large enterprise environments.
Key Skills for This Role
Full Job Posting
Role Overview
Raqmiyat is seeking an experienced System Engineer and OpenText (Micro Focus) Consultant.
The role focuses on enterprise management solutions, AIOps, machine learning-driven IT operations, intelligent monitoring, automation, and enterprise-scale transformation.
The successful candidate will manage, enhance, integrate, and support OpenText Enterprise Monitoring platforms in large enterprise environments.
Key Responsibilities
- Manage, enhance, and support OpenText Enterprise Management solutions.
- Implement and optimize AIOps and machine learning-based monitoring for proactive event correlation and operational insights.
- Configure and support OBM/OMi, SiteScope, NNMi, BVD, OBR, Operations Orchestration, Optic Data Lake, UCMDB, and Cloud Optimizer.
- Develop dashboards, analytics, reports, and automation workflows.
- Integrate OpenText solutions with ServiceNow, third-party applications, and cloud platforms.
- Perform root cause analysis, performance tuning, upgrades, and platform modernization.
- Collaborate with infrastructure, cloud, application, and security teams.
Required Skills
- At least 8 years of experience with OpenText or Micro Focus Enterprise Management Solutions.
- Strong experience with AIOps, machine learning capabilities, and intelligent enterprise monitoring.
- Hands-on expertise with the specified OpenText monitoring and orchestration platforms.
- Experience supporting and enhancing monitoring platforms in large enterprise organizations.
- Experience integrating with ServiceNow and other ITSM platforms.
- Experience with automation, API integrations, and Perl or VBScript scripting.
- Strong knowledge of Windows, Linux/Unix, SQL Server, Oracle, Azure, AWS, and hybrid cloud monitoring.
Preferred Qualifications
- OpenText, HP, or Micro Focus certifications are preferred.
- Experience in aviation, government, banking, telecom, utilities, or other large enterprise environments is preferred.
- Client-facing, solution design, and enterprise implementation experience is preferred.
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