System Administrator

About Us

About This Role

Office It & Local Support

• Providing 1st and 2nd line IT support for office employees on-site in Dubai
• Configuring, deploying, and supporting MacBooks as the primary work device across the team
• Owning the full employee onboarding and offboarding cycle — from laptop provisioning and account creation to device deprovisioning and access revocation
• Managing the day-to-day office IT infrastructure: Wi-Fi, LAN, printers, meeting room setup, and VoIP
• Maintaining an accurate IT asset inventory and overseeing device lifecycle from procurement to retirement
• Coordinating with external vendors — ISPs, telecom providers, hardware and service partners — to keep things running without interruption

Device Management & Macos

• Preparing and maintaining clean, secure macOS environments: system configuration, OS updates, FileVault encryption, and security baselines
• Managing MDM solutions (Jamf, Kandji, Intune, or similar) to keep endpoints consistent and compliant
• Enforcing endpoint security controls: disk encryption, screen lock policies, and update cadence
• Supporting corporate applications and VPN on macOS

Identity, Access & Okta (IAM And SSO)

• Administering Okta across the full user lifecycle — Joiner, Mover, Leaver — including SSO configuration, MFA enforcement, and access policies
• Integrating Okta with Google Workspace and/or Microsoft 365, cloud platforms, and internal tools
• Managing role-based access control (RBAC) and upholding least-privilege principles across the organization
• Supporting audit and compliance requirements tied to identity and access management

Cloud & Infrastructure Support

• Supporting cloud infrastructure (AWS / Azure / GCP) in close collaboration with DevOps — at an operational, not ownership, level
• Assisting with IAM policies, VPN configuration, bastion host access, and secure access flows
• Performing basic monitoring and initial incident triage: reviewing logs, responding to alerts, and running initial diagnostics
• Supporting backup and restore procedures under defined runbooks
• Participating in infrastructure and security improvement initiatives as the team scales
• About you:
• You have solid, hands-on experience as a System Administrator — at least 2 to 3 years in a similar role
• You feel at home with macOS and know the full MacBook provisioning process inside and out
• You have practical experience administering Okta — user lifecycle, SSO, MFA, and access policies are familiar territory
• You hold a solid working knowledge of Linux fundamentals (Ubuntu or CentOS), basic Windows and macOS internals, and core networking concepts: TCP/IP, DNS, DHCP, and VPN
• You have worked with Google Workspace and/or Microsoft 365 in a professional context
• You have hands-on experience with VPN solutions — WireGuard, OpenVPN, or IPSec
• You understand access control, IAM principles, and the security fundamentals that underpin them
• You communicate clearly in English — enough to write solid documentation and hold technical conversations with the team
• Can get you a few bonus points:
• Experience working in a fintech, banking, or otherwise security-sensitive environment
• Familiarity with Docker at a basic operational level
• Exposure to Terraform or Ansible — read and execute level is enough
• Hands-on experience with MDM platforms such as Jamf, Kandji, or Intune
• Knowledge of Cloudflare Zero Trust or a comparable zero-trust access solution
• Familiarity with compliance frameworks such as ISO 27001, SOC 2, or PCI DSS

The Umo Standard

• **Dynamic Work Environment:**
• Vibrant offices and strong local teams across Lisbon, Dubai, Kyiv, and Lviv — with openness to remote for the right fit.
• **Rest & Recovery:**
• 24 days of annual leave, dedicated paid sick leave, and observance of Public Holidays to keep you at your best.
• **Recharge Week:**
• After your first year with us, enjoy two consecutive 4-day work weeks annually — a built-in reset to help you sustain peak performance for the long run.
• **Full Setup:**
• Top-of-the-line hardware and a home office stipend so you can do your best work anywhere.
• **Growth Ecosystem:**
• A dedicated learning budget and a clear, accelerated path toward executive-level leadership within the UMO ecosystem.
• **Impact & Ownership:**
• Your work directly shapes the product and company direction — not just executes it.