Suppotive Services Supervisor

Overview

• Oversee the operation and management of employee accommodation facilities, ensuring readiness and compliance with safety, quality, and municipal requirements.
• Ensure employee housing complies with all relevant government regulations and requirements (Civil Defence, Municipality, Ministry of Human Resources).
• Monitor preventive and corrective maintenance activities and ensure timely resolution of maintenance issues.
• Manage housing contracts and coordinate with landlords and vendors, while establishing and implementing housing policies and internal accommodation regulations.
• Monitor cleanliness and service standards within employee housing, address employee accommodation complaints, continuously improve service quality, and prepare periodic reports on housing conditions, costs, and operational needs.
• Oversee and manage daily employee transportation services.
• Develop route plans and transportation schedules to ensure operational efficiency and cost optimization, while ensuring drivers comply with traffic regulations and safety policies.
• Coordinate with transportation service providers or manage the internal fleet, monitor fuel consumption and operational costs, and improve efficiency.
• Resolve transportation-related operational issues promptly and implement occupational safety standards to reduce risks and accidents.
• Prepare the support services budget, monitor expenses, develop clear policies and procedures for support services, improve service quality, and optimize operational costs.
• Negotiate with vendors and suppliers to obtain the best possible pricing and service quality.
• Develop Key Performance Indicators (KPIs) to measure the effectiveness of housing and transportation services and prepare periodic reports to senior management on performance and challenges.
• Other assignments might be assigned according to the work needs.