Support Medical Secretary
Role Overview
An exciting opportunity has arisen for a Support Medical Secretary to join the Thoracic Surgery Department at Sheffield Teaching Hospitals.
This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.
Cardiothoracic Service is based at both Northern General Hospital and Royal Hallamshire Hospital and is the service provider for South Yorkshire, North Derbyshire, North Lincolnshire and North Nottinghamshire, serving a population in excess of 2.2 million people.
The fundamental goal of the department is to improve the quality of care offered to thoracic patients so that they can live as productive and independent a life as possible.
Key Skills for This Role
Full Job Posting
Role Overview
An exciting opportunity has arisen for a Support Medical Secretary to join the Thoracic Surgery Department at Sheffield Teaching Hospitals.
This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.
Cardiothoracic Service is based at both Northern General Hospital and Royal Hallamshire Hospital and is the service provider for South Yorkshire, North Derbyshire, North Lincolnshire and North Nottinghamshire, serving a population in excess of 2.2 million people.
The fundamental goal of the department is to improve the quality of care offered to thoracic patients so that they can live as productive and independent a life as possible.
Contract Details
- This role is offered on a 12-month fixed-term basis to address current operational pressures, improve administrative support across patient pathways, and provide flexibility to align future administrative structures with planned service expansion and consultant workforce growth.
- This vacancy is advertised on a fixed term contract basis for a period of 12 months due to the post being recruited as part of a limited term project within the Trust.
- The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts.
- Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.
Main Duties
- Type patient letters relating to clinic appointments, test results, referrals, discharge summaries from digital audio dictation, long hand, or verbal dictation. Aiming towards turning typing around in 48 hours.
- Cover the medical secretaries absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team.
- To assist the medical secretaries in managing patients through their 31/62 cancer pathway and 18 week pathway. To validate pathways and amend them on ConnectEPR when typing. To escalate any possible breaches to Line Managers.
- Assisting medical secretaries in the management of in-patient waiting lists ensuring that Trust and National waiting list policies and procedures are adhered to, tracking the patients through their cancer pathway and 18 week pathway for their in-patient stay.
- Management of patient investigations using Trust computer systems.
- Dealing with telephone queries from patients/other healthcare workers.
About the Trust
You will be working for an organisation which values and respects all of its staff and the community it serves.
The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff.
This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.
Application Notes
- Please view the attached Job Description and Person Specification documents for full details regarding this post.
- When completing your application please ensure that you clearly demonstrate how you meet the role criteria.
Requirements
- Ability to type patient letters from digital audio dictation, long hand, or verbal dictation.
- Ability to cover medical secretaries' absences, taking telephone messages and undertaking urgent typing and tasks.
- Ability to assist in managing patients through cancer and 18-week pathways and validate pathways on ConnectEPR.
- Ability to assist in management of in-patient waiting lists adhering to Trust and National waiting list policies.
- Ability to manage patient investigations using Trust computer systems.
- Ability to deal with telephone queries from patients and other healthcare workers.
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