Supply Planner

Role overview

Supply planning and orders

• Place, chase, cancel and delay purchase orders to support timely customer orders and maintain stock health and inventory targets.
• Resolve supply constraints, escalate issues when needed and keep collaborators informed of changes.
• Verify order-entry forms against quotes or stock authorizations; target same-day order entry with 100% accuracy.
• Investigate and respond to customer queries, complaints and return claims with internal and external partners.

Planning, reporting and suppliers

• Analyze fill-rate misses, develop countermeasures and agree corrective actions with planning collaborators.
• Improve available-to-promise performance and inventory availability and accuracy; maintain master data and operational metrics.
• Facilitate and participate in SIOP and S&OE meetings for assigned portfolios and divisions.
• Lead weekly demand and supply meetings, prepare reports, identify risks and opportunities, recommend actions and follow up.
• Hold regular supply reviews with suppliers to improve visibility, supply performance and collaboration.
• Provide metrics for management boards, participate in PPI events and deliver assigned ad hoc project tasks.

Education and experience

• Bachelor’s degree required; no prior experience in supply chain, logistics or manufacturing is needed.
• Preferred fields of study include Supply Chain Management, Business, Engineering or a related field.
• Experience with materials management, warehouse operations and inventory control; expertise in order processing, procurement and logistics coordination.
• APICS certification preferred.

Skills and qualifications

• Proficiency in SAP/ERP systems and Microsoft Office, particularly Excel; SAP certification is beneficial but not required.
• Strong understanding of cGMP and quality management systems.
• Excellent analytical and problem-solving abilities; project management and process improvement skills.
• Strong written and verbal communication; able to work effectively in a matrix organization and manage multiple priorities and deadlines.
• Fluent in English; additional language skills are beneficial.
• Supply chain metrics and KPI reporting experience; knowledge of international shipping regulations and documentation.
• Strong customer service orientation and stakeholder management skills.

Compliance and success measures

• Follow corporate safety, training and compliance requirements and maintain cybersecurity vigilance.
• Measures include available-to-promise availability and accuracy, inventory fill rate, customer allegiance scores, SIOP compliance and working capital management.

Benefits

• Benefits include health and wellbeing programs, flexible arrangements, additional leave options, paid volunteering time and learning and development resources.

About Thermo Fisher Scientific