Supply Chain Coordinator - Coventry, UK
Role Overview
As Supply Chain Coordinator, you will keep our camera hardware moving across the UK. You will coordinate the day-to-day supply chain, from inbound shipments and stock control through warehousing, outbound deliveries to field teams, and the returns and repair loop that gets equipment back into service.
Our UK operations run in cycles, with periods of rapid scale-up for new retailer rollouts followed by quieter maintenance periods. You will help make sure the right hardware is in the right place at the right time through each of those shifts, keeping stock levels and deliveries in step with the deployment schedule. You will track and run day-to-day activity at our warehouse and storage locations across the UK, coordinate with field teams, couriers, and our supply chain team, and be the go-to person for an accurate picture of UK stock and logistics.
Full Job Posting
About the Role
As Supply Chain Coordinator, you will keep our camera hardware moving across the UK. You will coordinate the day-to-day supply chain, from inbound shipments and stock control through warehousing, outbound deliveries to field teams, and the returns and repair loop that gets equipment back into service.
Our UK operations run in cycles, with periods of rapid scale-up for new retailer rollouts followed by quieter maintenance periods. You will help make sure the right hardware is in the right place at the right time through each of those shifts, keeping stock levels and deliveries in step with the deployment schedule. You will track and run day-to-day activity at our warehouse and storage locations across the UK, coordinate with field teams, couriers, and our supply chain team, and be the go-to person for an accurate picture of UK stock and logistics.
What We Are Looking For
You are organised and proactive, and you enjoy keeping lots of moving parts on track
You treat inventory accuracy as non-negotiable and take pride in records others can rely on
You communicate clearly and follow things through, whether you are chasing a delayed shipment or flagging a stock risk early
You stay calm when volume swings quickly and adapt your priorities to match
What You Will Be Doing
Own the day-to-day UK supply chain for camera hardware and components, from inbound receipt to delivery to the field and back again
Track stock levels against the deployment schedule and flag shortages or surpluses early, helping us prepare for scale-up and scale-down periods
Book and track inbound shipments from our global supply chain, including supporting with the preparation of import and customs paperwork and liaising with suppliers
Organise outbound deliveries to field teams and retailer sites, booking couriers and hauliers and resolving delivery issues
Keep inventory records accurate through regular cycle counts, reconciliations, and timely system updates
Coordinate the daily work of warehouse and repair technicians, helping flex resource as volume changes
Report on supply chain KPIs, such as stock accuracy, order fulfilment time, and repair turnaround
Suggest and help implement improvements to warehouse processes, and keep SOPs up to date
Follow and promote safe working practices and health and safety requirements in the warehouse
Manage day-to-day warehouse activity, including receiving, storage, picking, packing, and dispatch
Requirements
- 2+ years of experience in supply chain, logistics, warehouse, or inventory coordination
- Experience with stock control and inventory management, with a strong focus on accuracy
- Experience booking and tracking shipments and working with couriers or hauliers
- Confident with spreadsheets and inventory systems, and comfortable keeping detailed records
- Technical aptitude and an interest in troubleshooting hardware
- Strong organisational and time management skills, with the ability to juggle priorities as volume rises and falls
- Clear written and verbal communication, including with suppliers and international colleagues
- Comfortable with hands-on warehouse work, including moving equipment safely
- Full valid UK driving licence
Nice to Have
- Experience with import and export paperwork or customs processes
- Experience with returns management, reverse logistics, or hardware repair
- Background in retail technology, electronics, or field-service businesses
- Why Focal Systems
- Strong Values and Mission - We are a tightly-knit team with an ambitious mission and a strong set of core values, which define our approach to business and have successfully guided us since inception.
- Exceptional Team - We are a team of hard-working, fun-loving professionals from some of the most eminent universities, research labs, and tech companies of our time. We pride ourselves on recruiting exceptional individuals to help us redefine the state-of-the-art.
- Outstanding Partners - We work with 10+ of the largest retailers in the world and have a world-class roster of investors, advisors and partners to support & advise us in our endeavors.
- What we offer We care deeply about the health, happiness, and wellbeing of all of our employees. We offer:
- Competitive Salary & Attractive Stock
- Generous Paid Time Off
- Pension
- Sick Leave
- Parental Leave
- Learning and Development Budget
About Focal Systems
AI retail technology company providing computer-vision shelf cameras and software that automate store operations for retailers.
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