Supervisory Customer Experience Associate - Softlines

• Promote a positive team and customer centric culture

• Lead a culture of accountability through clear expectations

• Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas

• Ensure customers have an extraordinary experience while shopping

• Greet every customer with eye contact and smile in your authentic way

• Previous experience in Apparel/Accessories/Prestige Brands preferred

• Able to learn and adapt to current technology needs

• Able to think quickly on the spot to answer customer questions

• Able to take initiative

• Able to share brand knowledge

• Able to lead teams to meet organizational objectives

• Excellent attention to detail

• Willing to cross-train and work in other areas of the store, as needed

• Must possess a welcoming and helpful attitude toward customers and other team members

• Excellent communication skills

• Basic computer skills

• Previous retail supervisory experience preferred